Senior Community Manager- Marketing

New York City, NY (Hybrid)

$155K/yr – $170K/yrSenior Level6+ years expFull time

Posted 2 months ago

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Job Summary

Owns the community engine end-to-end, shaping daily operations, content and engagement, scalable processes, risk monitoring, and cross-functional collaboration to turn Novo’s community into a value-driving, customer-centric platform.

  • Operate day-to-day community operations and content calendars to drive timely engagement and brand voice at scale.
  • Launch initiatives that grow participation, sentiment, and long-term community value.
  • Develop and execute community-led programs that translate Novo’s brand and product story into customer relationships.

Job Description

Owns the community engine end-to-end, shaping daily operations, content and engagement, scalable processes, risk monitoring, and cross-functional collaboration to turn Novo’s community into a value-driving, customer-centric platform.

  • Operate day-to-day community operations and content calendars to drive timely engagement and brand voice at scale.
  • Launch initiatives that grow participation, sentiment, and long-term community value.
  • Develop and execute community-led programs that translate Novo’s brand and product story into customer relationships.
Novo logo

Novo

NOVO levert ondersteuning, begeleiding en zorg aan mensen met een verstandelijke beperking. Ruim 1.400 medewerkers van NOVO werken voor meer dan 2000 kinderen en volwassenen met een verstandelijke beperking. In de provincies Groningen en Drenthe komt u NOVO op meer dan tachtig locaties tegen. De ondersteuning bestaat onder andere uit: het beschermd wonen in een woongemeenschap, zelfstandig wonen in de wijk, logeren, dagbesteding in diverse vormen, gezinsondersteuning, behandeling en ambulante hulpverlening.

Assen, Drenthe, NLD
653 employees (28 in marketing)