Responsibilities

• Act as the primary day-to-day contact and strategic lead across a portfolio of key client accounts.
• Build strong, trusted relationships with clients and stakeholders.
• Lead campaign kick-offs, status meetings, reviews and presentations.
• Manage client expectations, timelines and deliverables across multiple accounts.
• Provide strategic recommendations that support client objectives and campaign performance.
• Identify opportunities to grow existing accounts through upselling and additional campaign activity.
• Ensure exceptional client service and communication throughout all stages of delivery.
• Lead and manage influencer marketing campaigns from briefing through to final reporting.
• Own all aspects of campaign delivery, ensuring projects remain on time, on budget and on brief.
• Manage both campaign-led activations and always-on influencer programmes.
• Develop influencer strategies aligned to client objectives, audiences and KPIs.
• Source, vet and recommend creators acrossTikTok, Instagram, YouTube and emerging platforms.
• Manage creator outreach, negotiations, onboarding and briefing processes.
• Coordinate content approval workflows between creators and clients.
• Oversee campaign timelines, deliverables and stakeholder communications.
• Monitor campaign performance and proactively resolve challenges throughout delivery.
• Ensure all activity adheres to ASA guidelines and platform best practices.
• Deliver post-campaign reports, insights and recommendations to clients.
• Build and maintain strong relationships with creators, talent managers and influencer agencies.
• Identify creator opportunities that align with client objectives and campaign goals.

Requirements

• Minimum 3 years’ experience within an influencer marketing, social media or creative agency.
• Proven experience managing end-to-end influencer campaigns for brands.
• Strong client-facing account management experience.
• Experience managing always-on influencer programmes and retained client relationships.
• Demonstrable experience sourcing, negotiating and managing creators.
• Strong commercial awareness with experience managing campaign budgets.
• Confident presenting to clients and leading stakeholder conversations.
• Excellent organisational and project management skills.
• Experience developing campaign proposals, presentations and pitch materials.
• Strong understanding of influencer marketing platforms, analytics and reporting.
• Knowledge of ASA regulations and influencer marketing best practices.
• Ability to manage multiple campaigns and deadlines simultaneously.
• Highly proactive, detail-oriented and solutions-focused.
• Agency-side influencer marketing experience.
• End-to-end campaign management experience.
• Strong client account management skills.
• Experience managing influencer campaign budgets and profitability.
• Excellent written and verbal communication skills.
• Full right to work in the UK.