Responsibilities

• Identifies, collects, develops and writes content for employee intranet, digital signs, posters, emails and other communications channels.
• Develop and implement communication plans, strategies and public relations/public affairs activities and publicity efforts in support revenue and reputational goals; manages other business-wide external communications initiatives as assigned.
• Assists with the development and execution of communication plans to support a variety of organizational objectives; communication plans include identification of various audiences, development of key messages and methods of communication.
• Develops, implements and analyzes communications metrics and their associated tools to provide data-driven solutions for internal communications channels.
• Collaborates with department colleagues to identify external opportunities to promote internal messaging and news.
• Leads or supports communications and marketing efforts related to DFW’s Total Rewards program, which includes pay, time off, wellness, savings, benefits and extras.
• Serves as project manager for communications of major Airport initiatives. Maintains graphics library and formats graphics as appropriate for web or print.
• Acts as a liaison with other DFW departments to communicate Internal Communication requests and track effective strategies.
• Stays apprised of current web trends.
• Performs other related duties as assigned

Requirements

• Bachelor’s degree in communications, journalism, public relations, marketing or related field
• One (1) year of experience with a public relations agency or in a corporate communications department with primary responsibilities in employee communications, media relations or, reputation management
• Any equivalent combination of education and/or experience may be substituted for the above on a year-for-year basis.
• Knowledge and proficiency with Share Point and/or other content management systems.
• Excellent organizational skills with the ability to handle multiple projects and deadlines at once.
• Knowledge of and proficiency with Microsoft Word, Microsoft Excel and Microsoft PowerPoint.
• Knowledge and understanding of employee engagement, human resources programs and employee benefits programs.
• Excellent knowledge of AP writing style and its application.
• Extensive writing and editing skills.
• Excellent customer service skills and the desire to meet customer needs.

Preferred

• Graphic design skills for posters, digital signs and other communications collateral
• Photography, videography and visual media editing for content related to employee events