Senior Associate, Client Experience

San Francisco, CA (Hybrid)

$69K/yr – $75K/yrSenior Level2+ years expFull time

Posted 3 hrs ago

Job Summary

Own and shape client experience programs across media relations and integrated campaigns, coordinating cross-functional teams, monitoring coverage, and guiding junior team members.

  • Lead client communications, campaign development, and media relations deliverables.
  • Translate industry trends into actionable opportunities to grow client programs.

Job Description

Responsibilities

  • Liaises with clients and assists in day-to-day communications and account management, including organizing client meetings, developing timelines, activity reports, and other key client documentation.
  • Supports a variety of strategic initiatives on client accounts, including assisting in the development and execution of integrated campaigns.
  • Manages and executes key media relations deliverables, including media list creation, pitch development, press releases, reporting, and content creation.
  • Supports campaign and program development by conducting relevant research and contributing creative ideas to media activations, planning meetings, and team brainstorms.
  • Continually builds understanding and knowledge of clients' business, competitive landscape, and industry trends to provide thoughtful recommendations.
  • Partners with diverse, cross-functional teams to ensure strong execution of programs in support of client business objectives.
  • Monitors, analyzes, and develops client coverage reports, leveraging industry measurement and listening tools to identify opportunities for growth and strategic evolution.
  • Contributes to the work plan of junior team members and helps guide their work.
  • Serves as a role model to team members, producing high-quality work and continually updating managers on activity progress.
  • Proactively contributes to an inclusive team culture and consistently displays behaviors that support integration.

Requirements

  • BA or BS in Journalism, Business, Communications, or a related field.
  • 2-3 years of relevant experience in communications, events or media relations, roles
  • Experience supporting communications programs, either in an agency or in-house setting.
  • An obsession with culture and an understanding of what drives culture, with a passion for tapping into pop culture to reach broad and diverse audiences.
  • A strong writer capable of crafting compelling narratives for various audiences.
  • Highly organized, self-motivated, and detail-oriented, with strong project coordination skills and the ability to drive projects from start to finish.
  • Demonstrates solid media relations skills, including experience with media monitoring, building media lists, and pitching.
  • A critical thinker and confident communicator who is solutions-oriented and connects the dots between different workstreams.
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Weber Shandwick

Weber Shandwick is the earned-first global communications agency. Led by world-class strategic and creative thinkers and activators, Weber Shandwick has won some of the most prestigious awards in the industry, including being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list, one of Fast Company’s Best Workplace for Innovators in 2023, PRWeek’s 2024 Global Agency of the Year, ranked #1 on PRovoke’s Global Creative Index in 2024 and honored on Ad Age’s A-List in 2024 & 2020 and Best Places to Work in 2019, in addition to being awarded Campaign Global’s PR Agency of the Year in 2023. Weber Shandwick was the most awarded PR agency at the 2023 and 2024 Cannes Lions International Festival of Creativity, including earning the PR industry’s first-ever idea-led Cannes Grand Prix in the Brand Experience & Activation category and cumulatively earning more than 225 Cannes Lions. Weber Shandwick has also been named PR Agency of the Year by Campaign US in 2021, honored as PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. Additionally, the firm was named PRWeek’s Global Agency of the Year in 2015, 2016, 2017 and 2018 and was awarded PRWeek’s Purpose Agency of the Year in 2020 and 2021. Weber Shandwick also received Honorable Mention on the Gartner Magic Quadrant for Global Marketing Agencies in 2021, as the only PR agency featured.  Part of the Interpublic Group (NYSE: IPG), Weber Shandwick is the anchor agency within The Weber Shandwick Collective – the strategic communications and consulting network. For more information, visit https://www.webershandwick.com/. Social Media Community Guidelines: http://bit.ly/wssocialterms

Founded in 2001
New York, NY, US
4.4K employees (1,170 in marketing)

Salaries

Posted range

$69K/yr – $75K/yr

Taken straight from the job posting.

See all Weber Shandwick salaries

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Senior Associate, Client Experience

Weber Shandwick · San Francisco, CA · Hybrid