Responsibilities

• - Ensure quality and consistency across multiple tactics that are led by both and external partners
• - Provide oversight and consultation to Account Managers as it relates to project execution
• - Act as the in-house client at all times by communicating client expectations to the cross-functional team
• - Act as the Customer Management Office (CMO) liaison within the respective account (vertical)
• - Provide invoicing information and budget status updates to clients as requested
• - Provide direction and review job scope changes and closeouts as necessary
• - Provide peer-to-peer channel insights and recommendations
• - Drive strategic partnerships with clients by having and applying knowledge of their products and objectives
• - Lead and actively participate in strategic brainstorming sessions and annual strategic planning
• - Assist the business owner as needed with the following tasks

Requirements

• BA/BS or equivalent required
• 3-4 years of team leadership experience required
• 3-4 years of client/customer management experience required
• 2+ years in pharmaceutical sales/marketing preferred
• 2+ years’ experience in strategic planning preferred
• Leadership experience in a corporate, marketing, or life sciences environment preferred
• Project management experience preferred

Preferred

• 2+ years in pharmaceutical sales/marketing preferred
• 2+ years’ experience in strategic planning preferred
• Leadership experience in a corporate, marketing, or life sciences environment preferred
• Project management experience preferred

Benefits

• Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com .
• At Real Chemistry, we believe we're at our best when we're connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate. Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offer hybrid or remote flexibility, while others require regular in-office presence. For example, certain teams and regions, including some of our UK operations, have office-based requirements. Your recruiter will discuss the specific expectations for the role you're pursuing during the interview process and keep you informed throughout the hiring journey. For employees located within a one-hour commute of a Real Chemistry office, we require in-person attendance two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities. While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible.