Senior Account Executive Large Group (Municipal Labor Unions)
New York City, NY
Posted 4 weeks ago
Job Description
- Present and successfully close client renewals by carefully analyzing the renewal prior to release to the client and preparing material to support the renewal proposal
- Routinely visit clients and/or their consultants, and keep clients informed of issues that may impact benefits and rates. Oversee and manage the administration of the client’s benefit plan by initiating follow-up to resolution of all service inquiries involving claims, membership, billing, and interpretation of contract provisions, benefits/plan design, and other administrative requests originating from client groups in a timely fashion.
- Focus on client satisfaction, retention and growth collaborating effectively with other areas of EmblemHealth to proactively prevent and resolve issues as needed. Present client Statements of Experience and other year-end reports that highlight the value proposition of the plan.
- Actively participate in the organizing and execution of sales campaigns such as annual reopeners for the purpose of increasing membership. Develop strategies to identify opportunities within assigned client groups to upsell additional coverage and lines of business.
- Remain current with EmblemHealth’s benefits and capabilities, industry trends, competitive strategies and governmental regulations. Ensure State licensure requirements are met and up to date.
- Generate reports to management that communicate accurate, complete and current information on account status including competitive intelligence.
- Work with community, civic and professional organizations to present information on health care issues, promoting a positive corporate image as well as attending client functions after business hours.
- In a timely and accurate manner, maintain records, prepare reports and written correspondence, direct materials, complete forms and documents.
- Assist less experienced Account Executives with more complex prospect and customer issues. Act as a team lead if assigned to the same book of business
- SME on process improvement issues for Account Management. Represent Account Management in internal meetings by assuming an active role.
- Regular attendance is an essential function of the job. Performs other duties as assigned or required.
- Bachelor’s degree in Marketing, Business Administration, Communications or related field
- Minimum of 5 years of experience in a health insurance field with supervisory responsibilities.
- Knowledge in pricing and underwriting, financial arrangements, benefit programs and utilization management.
- Must obtain a NYS Health/Life Agents license within 60 days of employment.
- In depth knowledge of health insurance industry.
- Strong consulting, presentation, negotiation and selling skills.
- Excellent interpersonal skills.
- Strong analytical skills.
- Excellent communication skills, both verbal and written
Additional Information
- Requisition ID: 1000003241
- Hiring Range: $79,443 - $178,269
EmblemHealth
EmblemHealth is one of America’s largest not-for-profit health insurers. With an 85-year legacy of serving New York communities, EmblemHealth offers a full range of commercial and government-sponsored health plans to employers, individuals, and families. We started back in the 1930s, at the height of the Great Depression. Out of hard times, the idea of health insurance was born — a system that would protect everyday people from financial misfortune if they had an accident or illness. Two companies from those early days of health insurance, Group Health Incorporated (GHI) and Health Insurance Plan of Greater New York (HIP), would later merge and become EmblemHealth. And after 85 years, our purpose as a not-for-profit is still the same — to provide quality, affordable health insurance for New Yorkers and their families. We believe in what we’re doing. And we’re looking for passionate people to join us.
Salaries
Posted range
$79K/yr – $178K/yr
Taken straight from the job posting.
