Responsibilities

• Own a portfolio of healthcare groups and own their growth number with them — booking rate, patients recovered, revenue activated. Their goal is your goal.
• Run day zero like a consultant: the sales handoff, the discovery interview, the agreed baseline. No report ships until the client agrees on the starting line.
• Read the report, don’t just run it. Trace every leak to its owner across marketing, sales, and operations, and say which is which.
• Turn analysis into a story an executive acts on: where we started, what we expected, what actually happened, why, and what we do first.
• Deliver revenue activation reviews and leadership workshops, in person and on Zoom, to CEOs, COOs, CMOs, private equity sponsors, regional directors, doctors, and front desks. Change the message for every room.
• Train their people: leaders, front desk, office managers, call center. Behavior change is delivered in person and rehearsed, not attached to an email.
• Protect and grow the account. Retention is goal one; expansion follows from proof.

Requirements

• Experience that makes you credible in a healthcare operations conversation — DSO or multi-location practice operations, healthcare marketing, revenue cycle, management consulting, or client leadership at a data-driven SaaS company.
• Dental, veterinary, or specialty healthcare experience is a strong advantage.
• Real comfort with data. You can open a complex workbook, find the number that starts the conversation, defend the denominator, and do the revenue math in your head while the CFO watches.
• A storyteller’s instinct and consulting judgment. You know the difference between a finding and a recommendation, you say what isn’t worth doing, and you hold your ground with proof.
• AI-native working habits. You use tools like Claude every day to research, analyze, draft, and challenge your own thinking.
• Relentless curiosity, political intelligence, and kindness. You read the room, validate before you analyze, and tell the truth anyway.
• Willingness to travel. Embedded means showing up.

Preferred

• Dental, veterinary, or specialty healthcare experience is a strong advantage.

Benefits

• Base salary plus a bonus tied to client outcomes and retention.
• Employer-paid health coverage. We cover 100% of medical, dental, and vision premiums for employees, effective at 90 days.
• A 401(k) with a 3% employer match, eligible after six months.
• Paid holidays and a competitive PTO structure.
• Fully remote and US-based, with occasional travel to client sites and workshops; not a weekly grind.
• A dedicated internal team, built on kindness, accountability, and creative collaboration.
• Direct development from the founder who built this company, this product, and these client relationships over more than a decade. You learn the business from the person who knows it best.
• Real AI fluency you keep. By using tools daily to think through real, high-stakes client work, your applied AI skill compounds and travels with you wherever your career goes.
• The Catalyst Club, our founder-led book club.
• Room to shape the role. You join a small team with the visibility, ownership, and advancement a growing company offers, and a large one can’t.