Retail Communications Specialist - Cotton On USA

Los Angeles, CA (On-site)

$90K/yr – $100K/yrMid LevelFull time

Posted 5 days ago

Job Summary

Own and optimize internal communications programs, calendars, and engagement across the organization while coordinating events, onboarding for field leaders, and delivering global retail initiatives on a fast-moving retail calendar.

Lead internal comms strategy and calendar management
Coordinate meetings, events, and onboarding for field leaders
Drive global retail initiatives aligned with the retail calendar

Job Description

Responsibilities

Plan and maintain communication calendars, coordinate meetings, and ensure timely updates.
Manage local internal team social accounts and drive engagement initiatives to foster a positive team culture.
Develop and distribute internal communications to keep teams informed and aligned.
Organize virtual and in-person conferences, including venue sourcing, agenda development, content adaptation, and presentation preparation.
Coordinate onboarding for field leaders, including travel arrangements (flights and hotels), starter packs, and induction schedules.
Deliver global retail initiatives aligned to retail calendar.

Requirements

Strong understanding of internal communications principles and engagement strategies.
Familiarity with content management tools.
Proven experience in communications, event coordination, or similar roles within retail or a fast-paced environment.
Experience managing multiple projects and deadlines effectively.
Excellent written and verbal communication skills.
Strong organizational and time management abilities.
Proficiency in Microsoft Office Suite and digital communication tools.
Ability to build relationships and collaborate across teams.
Creative approach to engagement and problem-solving.
PHYSICAL REQUIREMENTS – Ability to stand, walk, lift, carry, push or pull up to 50lbs

Benefits

50% Team Member discount for all Brands/Products
Competitive Pay
Wellness Support 24/7
Performance & Peak incentives to reward & recognize our team
Great benefits for YOU & your family – Medical, Dental, Vision + more
401(k) matching program, with a commitment to financial literacy and support
Development opportunities that could take you anywhere
Quarterly COG Awards + real time recognition

Cotton On Group

Our purpose has always been to make a positive difference in people’s lives, and our team and customers are at the heart of this.We started in 1988, with our first ‘shop’ being the boot of a Ford Bronco parked at The Beckley Market in Geelong, Australia. Inside? A stack of denim jackets; it was the start of something big.Our vision is to take our eight Aussie lifestyle brands to the world, delivering Good along the way. And we know that our responsibility goes far beyond selling great products. We work to prioritise people and the planet, while making products our customers love, ones that we can all be proud of.We’re a diverse bunch from all around the world who love to think big. We live for a challenge and give anything a go. We work hard and pride ourselves on creating an environment free from hierarchy and ego. One that promotes creativity and self-expression, allowing our team to do what they do best. We look after our people 24/7 – not just when they’re at work, but outside of it too. Since day one, our team members have been like great mates to us – and you look after your mates. We support and empower our team members to be the healthiest versions of themselves. And we keep it real, always.We’re customer-obsessed in everything we do, and believe us when we say the obsession is real!When you join our team, you’re part of something bigger – you’re here to be inspired, to learn, to do the right thing, and above all else, to make a positive difference.20,000 people. 8 brands. 20 countries. 1,300 stores (and counting) and one life-changing Foundation. That's Cotton On Group.

Founded in 1991

North Geelong, Victoria, AUS

cottonongroup.com.au