Responsibilities

• As an ABC Brand Ambassador (In-Store Lead Generator), your primary goal is to connect with customers and set appointments for in-home consultations at our warehouse partner locations. These consultations are for the custom installation or replacement of water heaters, water treatment systems, and HVAC systems.
• You’ll thrive in this role if you enjoy meeting new people, building rapport quickly, and creating positive experiences for every customer.
• You’ll be friendly, energetic, and approachable, with the ability to engage respectfully and persuasively with all types of people.
• Connect with Costco members in a warm, approachable, and genuine way
• Start conversations and build quick rapport in a busy retail setting
• Share information about ABC’s home services (HVAC, water heaters, water treatment)
• Representing and/or marketing the brands (and products/services) of the warehouse company (e.g., Costco), the manufacturing company (e.g., Lennox or EcoWater) and the service company (ABC Home & Commercial) in a highly positive, professional and courteous manner.
• Always ensuring a positive impression of all companies and in all circumstances (even if the only exchange is a friendly “smile”).
• Developing and maintaining a basic knowledge of product lines and services.
• Documenting and/or updating customer records and interactions as required.

Requirements

• A naturally friendly and outgoing personality, with enjoyment in meeting new people and starting conversations
• Strong teamwork skills, collaborating with colleagues and supporting others during fast-paced in-store events
• Ability to adapt quickly to changing locations, schedules, or customer interactions while maintaining a professional attitude
• Self-motivation and energy, bringing enthusiasm to every customer interaction and task
• Clear and respectful communication skills, able to engage and inform customers in a persuasive yet approachable way
• Strong organizational skills.
• Must be capable of standing for long periods of time.
• Ability to stay focused in an environment that may be prone to continuous distractions and interruptions.
• Ability to work weekends with minimal supervision required - Schedule: Wed. - Sun.* with Mon. & Tue. off.
• Reliable transportation for travel to six Costco's (Georgetown, Great Hills, Cedar Park, Pflugerville, William Cannon and Kyle).

Preferred

• Prior experience in sales, marketing or customer service is preferred.

Benefits

• Health, Dental, Vision & Life Insurance
• 401(k) with company matching
• Paid vacation and sick leave (PTO)
• Participation in Profit Sharing Plan
• Lead Now Program for all employees to increase earnings and pay
• Company clubs & committees, and company outings
• Paid trainings and development opportunities
• Tuition reimbursement
• Educational scholarships for employees and family members
• Wellness program, including paid Gold's gym membership