QSR General Manager for a national brand sub store
San Diego, CA (On-site)
Posted 2 weeks ago
Job Description
- Employee discounts
- Paid time off
- Company parties
- Competitive salary
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
Employment: Full-Time
Expected Schedule: 40 hours per week
Reports To: Franchise Owner / District Manage
Salary: Starting $24.00 + Paid Vacation + Bonus Eligibility
About the Role
- Minimum 1 year of restaurant management or supervisory experience, preferably QSR, fast-casual or high-volume franchise operations with 10+ employees.
- Experience managing labor and food costs to established targets.
- Experience meeting franchise operational and performance standards.
- Experience with Toast or similar POS systems and the ability to analyze store data and identify opportunities.
- Flexible availability based on restaurant needs, including peak periods and weekends.
- ServSafe Manager certification and GM/management training certification, or similar certification from a recent restaurant role.
- Legally authorized to work in the United States.
- Reliable transportation and consistent attendance.
- Restaurant Operations & Shift Leadership — 33 hours
- Scheduling & Inventory — 3 hours
- Employee Training & Development — 2 hours
- Maintenance & Store Condition — 1 hour
- Administration & Data Review — 1 hour
- Lead daily operations while actively working alongside the team.
- Manage staffing, deployment, breaks and shift transitions based on business volume.
- Lead peak periods and maintain speed, accuracy, food quality and guest-service standards.
- Ensure proper food preparation, cleanliness, opening/closing procedures and cash controls.
- Resolve guest, employee, staffing and operational issues promptly.
- Maintain a visible leadership presence and work any station as needed.
- Prepare schedules based on forecasted sales, staffing needs and labor targets.
- Maintain appropriate staffing while controlling overtime.
- Complete inventory counts and food/supply orders accurately and on time.
- Manage pars, product rotation, waste, food cost and inventory variances.
- Verify deliveries for accuracy and quality.
- Onboard, train and coach employees.
- Develop Shift Leaders and cross-train team members.
- Set and reinforce expectations for performance, attendance, service and conduct.
- Address and document performance issues when appropriate.
- Build a professional, respectful and accountable team environment.
- Maintain a clean, organized and well-functioning restaurant.
- Identify equipment and facility issues promptly.
- Maintain preventive-maintenance routines and coordinate approved repairs.
- Review sales, guest counts, average ticket, labor, food cost, inventory, waste, overtime, discounts/refunds and customer issues.
- Monitor staffing and operational/inspection results.
- Identify performance gaps, determine root causes and take corrective action.
Firehouse Subs
Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by two brothers and former firefighters, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation®. Driven by the passion of more than 400 Firehouse Subs franchisees to serve their local communities, for the fourth consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." Today, Firehouse Subs has over 1,345 locations open with hundreds more in the works. As Firehouse Subs continues to grow, we remain focused on building and sustaining a strong business for our area representatives and franchisees. We’re actively seeking entrepreneurs, business professionals and military veterans pursuing their piece of the American dream. Reach out today for more information.
Links
This role is listed on SalaryGuide for informational purposes. SalaryGuide is not the employer, recruitment agency, or hiring representative for this position. Hiring decisions and the application process are managed by the employer. SalaryGuide will never ask candidates to pay to apply for a job or request bank details or identification documents as part of an application.
