PR Associate/PR Writer

Must be able to work in PT or ET time zone

About the Role:

Zen Media is hiring Junior PR Associates to support our flagship product, Published Monthly™. This role is focused on execution, client communication, and task management. You will be responsible for moving client deliverables through a structured workflow (SOP-driven) and ensuring nothing falls through the cracks.

This is a detail-oriented, process-first position. You will not be asked to invent PR strategy or pitch tier-1 media — instead, your role is to ensure consistency, quality, and on-time delivery across accounts.

Key Responsibilities:

Client-Facing Duties

• Serve as the day-to-day contact for Published Monthly™ clients.
• Conduct onboarding interviews (collect bios, headshots, logos, ICPs, goals).
• Deliver content pillar, prompt, and subreddit reports for client validation.
• Share AI Visibility Layer instructions after each article is published and confirm client implementation.
• Send monthly light coverage reports (CoverageBook PDF + preview of upcoming work).
• Package and deliver quarterly AI Visibility Reports (with manager oversight).
• Join quarterly client calls to review visibility results and recommendations.

Internal Execution & Tracking

• Maintain client status in Monday.com (deliverables, health, open issues, upsell opportunities).
• Log client confirmations, delays, or missing items in the system.
• Ensure AI Visibility Layer instructions are sent within 3 business days of publication.
• Track publication status → from draft → submission → live → instructions delivered.
• Escalate risks (e.g., missed deadlines, unresponsive clients, visibility issues) to PR Manager.

Quality Assurance

• Review AI-generated drafts before submission:
• Verify working links.
• Run AI-detection check (must show 0% flagged as AI-written).
• Check tone, clarity, grammar, and client alignment.
• QA reports and client updates before delivery.
• Ensure version control in Google Drive (naming conventions, final versions).

Required Skills:

• Excellent English writing and communication skills.
• Strong organizational and project management abilities.
• Detail-oriented with a QA-first mindset.
• Ability to follow structured SOPs precisely.
• Proficiency with Google Workspace (Docs, Sheets, Drive).
• Comfortable using Monday.com (or ability to learn quickly).

Preferred Skills:

• 1–2 years of experience in PR, communications, marketing coordination, or similar.
• Exposure to PR tools (CoverageBook, wire distribution) a plus.
• Familiarity with SEO, AI tools, or digital publishing is helpful.

Performance Metrics:

• 100% on-time delivery of Published Monthly™ SOP tasks.
• All client communication logged and tracked in Monday.
• AI Visibility Layer instructions delivered and confirmed for every placement.
• Drafts and reports pass QA with zero client-facing errors.
• Positive client feedback on responsiveness and clarity.