Responsibilities

• Manage the hotel's social media channels and create engaging content that drives audience engagement.
• Support digital marketing campaigns, promotional activities, and content calendars.
• Maintain the hotel's website, mobile app presence, and email database.
• Create and distribute e-newsletters and email marketing campaigns.
• Coordinate photo and video shoots and host media visits and press tours.
• Support special events, marketing projects, and on-property collateral.
• Serve as a Four Seasons brand ambassador and stay ahead of digital trends.
• Coordinate influencer and media visits with detailed briefs and internal communication.
• Assist in daily PR and Marketing operations and administrative duties.
• Respond to guest feedback on key sites such as Google Reviews.

Requirements

• Degree in Hospitality, Digital Marketing, Communications, or a related field.
• Minimum two years of experience in luxury hospitality or a related industry.
• Photography, videography, and social media content creation skills.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office, including Excel and PowerPoint.
• Self-motivated, detail-oriented, and highly organized.
• Ability to manage multiple projects and meet deadlines.
• Creative, ambitious, and tech-savvy with a passion for social media and digital marketing.

Benefits

• Hourly Rate: $30.53 per hour
• 100% Medical, dental and vision insurance coverage for you and eligible dependents.
• Holiday, Vacation and Sick leave coverage
• 401K Retirement Plan participation with company matching program
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
• Excellent training and development programs and employee recognition events
• Complimentary meal per shift in our employee dining room
• Complimentary parking
• Complimentary dry cleaning for work clothes
• Time off plan: Paid Vacations, Holidays, Wellness days, and Floating holidays