PT Seasonal Brand Ambassador at Ralph Lauren | Tulalip Bay, WA | $15/hr – $19/hr

Ralph Lauren

PT Seasonal Brand Ambassador

Tulalip Bay, WA (On-site)

$15/hr – $19/hrIntern/New GradPart time

Posted 6 weeks ago

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Job Summary

Own the in-store customer experience and KPI-focused selling engine by balancing service with policy-compliant execution, while collaborating to hit monthly and quarterly sales plans across touchpoints.

Customer experience ownership: ensure a customer first mindset across floor, fitting rooms, and boutiques programs.
Sales and KPI execution: hit SPH, data capture, and other targets using available tools and resources.
Team collaboration and feedback: contribute to plan achievement and communicate product or opportunity needs to management.

Job Description

Responsibilities

Provides excellent customer service, ensuring there is always a customer first mindset.
Understands sales objectives and consistently meets or exceeds individual KPI (SPH, data capture, etc.) and utilizes key tools and resources to effectively drive performance.
Contribute to the achievement of monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints of the brands policies and procedures.
Connect customers utilizing our Polo Connect program.
Demonstrates passion and knowledge of fashion and styling.
Understands and can educate the customer on all programs, initiatives, resources and offerings available to the customer
Provide customer service in the fitting rooms area assisting with sizing and maintaining store standards.
Maintains store standards, policies, and processes on sales floor and BOH. Completing all opening and closing responsibilities as required.
Support operational activities such as floor sets, replenishment (ISOS), etc.
Participates in individual company trainings included but not limited to compliance, product, process, talent development and company initiatives.

Requirements

Ability to effectively communicate with customers and store personnel.
Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
Ability to operate the register, stand, move and walk for multiple hours.
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Ability to build and maintain positive working relationships with customers, management, and co-workers.

Preferred

Retail experience or similar industry experience in a complex, high-volume or high-profile environment preferred.

Ralph Lauren

3.8 Glassdoor

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of luxury lifestyle products in five categories: apparel, footwear & accessories, home, fragrances and hospitality. For more than 50 years, Ralph Lauren has sought to inspire the dream of a better life through authenticity and timeless style. Its reputation and distinctive image have been developed across a wide range of products, brands, distribution channels and international markets. The Company’s brand names – which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children and Chaps, among others – constitute one of the world’s most widely recognized families of consumer brands.

Founded in 1967

New York, New Mexico, USA

21K employees (3,127 in marketing)

corporate.ralphlauren.com

73% recommend to a friend

85% CEO approval