Job DetailsJob Location: Erie, PA 16501Position Type: Full TimeSalary Range: $115,000.00 - $135,000.00 Base+Commission/yearTravel Percentage: Up to 25%Job Summary The PSG Revenue and Growth Lead builds and scales a high-performing inside sales organization that drives pipeline generation, revenue growth, and customer expansion. This role leads and develops ISR talent, establishes performance standards and accountability, and owns pipeline creation and conversion across the MQL to Opportunity lifecycle in close partnership with Marketing. The PSG Revenue and Growth Lead designs and operationalizes scalable sales processes, playbooks, and CRM discipline, while leveraging data to improve efficiency, forecasting accuracy, and execution. In addition to new business, the role supports renewals, upsell and cross-sell motions, strategic account planning, and OEM alignment, collaborating cross-functionally to deliver insights, improve performance, and foster a culture of continuous improvement. Primary Responsibilities Lead & Scale the Inside Sales Function Manage, coach, and develop a team of Inside Sales Representatives (ISRs) Establish performance standards and accountability rhythms Align ISR execution with overall revenue targets Recruit, onboard, and enable ISR talent Own Pipeline Generation & Conversion Performance Design and optimize the MQL - SQL - Opportunity process Drive pipeline creation targets and coverage ratios Monitor and improve conversion rates and velocity Partner with Marketing to align demand generation Build & Operationalize Sales Processes Develop scalable playbooks for prospecting and qualification Ensure CRM discipline and forecasting accuracy Implement process improvements for efficiency Leverage data and analytics to refine execution Drive Expansion & Revenue Growth Identify upsell and cross-sell opportunities Support renewal and expansion motions Align with OEM strategies to increase attach rates Contribute to net revenue retention goals Introduce Strategic Account Discipline Support account planning and QBR frameworks Identify high-potential accounts Incorporate Voice of Customer insights Elevate ISR engagement to value-driven conversations Cross-Functional Alignment & Execution Collaborate with Sales, Marketing, Alliances, and Delivery Align ISR efforts with OEM partners and initiatives Ensure feedback loops to inform strategy Reporting, Forecasting & Continuous Improvement Provide reporting on pipeline and productivity Deliver insights to leadership Drive a culture of continuous improvement Perform other incidental and related duties as required and assigned   QualificationsRequired Qualifications: Demonstrated success in driving revenue outcomes, including pipeline generation, renewal management, and expansion (upsell/cross-sell) Proven experience managing or leading teams, including coaching, performance management, and scaling sales or customer-facing functions. Experience working in cross-functional environments, partnering with Sales, Marketing, Product, Engineering, and/or Delivery teams to drive customer and revenue outcomes. Strong understanding of pipeline management, CRM systems, and sales process optimization. Ability to operate in a metrics-driven environment, with ownership of KPIs such as pipeline creation, conversion rates, and revenue contribution. Preferred Qualifications Experience in enterprise customer engagement, including managing complex accounts and engaging with senior stakeholders. Background in structured accounts planning and Quarterly Business Review execution. Experience leveraging data and analytics to drive decision-making, including pipeline health, customer adoption, and growth opportunities. Exposure to federal, SLED, healthcare, or highly regulated markets is a plus. Key Competencies Revenue Oriented Mindset Strategic Thinking and Operational Execution Executive Communication Cross Functional Leadership Customer Centric Approach Analytical & Data Driven Builder Mentality Required Education and Experience Bachelor’s degree in Business, Marketing, or related field 6-10+ years of experience in inside sales, account management, customer success, or revenue operations, preferably within enterprise, healthcare, technology, or consulting environments. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.  Physical Requirements Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds at times