Responsibilities - Responds to resident inquires and complaints, coordinates move-ins and move-outs and manages lease renewals. Performs leasing functions as needed. - Process rental applications while maintaining privacy and professionalism based on company processes and policy. - Prepare, review, and execute lease agreements and all associated documents in compliance with Fair Housing laws and company policies. - Collect application & holding fees, security deposits, and initial rent payments at the approved time. - Coordinate and oversee the move-in process for new residents. - Maintain positive relationships with existing residents to encourage renewals and minimize turnover. - Assist with the lease renewal process, address resident questions, complaints, and maintenance requests in a timely and professional manner. - Ensures vacant market ready units and model apartments are clean, well-maintained, and ready for showing. - Conducts weekly property inspections to ensure safety and maintenance standards are met and curb appeal is maintained at the highest achievable level. - Uses property management software to manage leasing data, and maintain accurate detailed and organized records of prospective and current residents.