Project Manager – Microsoft Dynamics 365 CRM
Seattle, WA (On-site)
Posted 1 month ago
Job Description
Project Manager – Microsoft Dynamics 365 CRM
About the Role
We are seeking a seasoned Project Manager with Microsoft Dynamics 365 implementation experience to lead customer engagement and CRM transformation projects. This individual will oversee project planning, execution, budget management, stakeholder communication, vendor management, and successful delivery from initiation through go-live.
Responsibilities
- Lead end-to-end Dynamics 365 CRM implementations
- Develop and manage project plans, schedules, budgets, and resources
- Coordinate cross-functional teams and implementation partners
- Manage project risks, issues, dependencies, and change control
- Facilitate stakeholder and executive communications
- Ensure project delivery aligns with business objectives
- Oversee testing, deployment, and cutover activities
- Drive organizational change management and user adoption
- Manage vendor relationships and implementation partners
- Create project status reports and executive presentations
- Ensure compliance, documentation, and operational readiness activities are completed successfully
Qualifications
- 7+ years of Project Management experience
- Proven experience delivering Dynamics 365 CRM or similar enterprise CRM solutions
- Strong budget, schedule, and resource management skills
- Experience leading complex stakeholder environments
- PMP Certification preferred
- Utility, energy, public sector, or regulated industry experience preferred [Project_Ma...ics365_CRM | Word]
Preferred Skills
- Microsoft Dynamics 365 Customer Service
- Power Platform
- CRM Transformation Programs
- Contact Center Implementations
- Agile and Hybrid Project Delivery
SBS
SBS is a global financial technology company that’s helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide, including Santander, Societé Generale, KCB Bank, Kensington Mortgages, Mercedes-Benz, and Toyota FS. Its cloud platform offers clients a composable architecture to digitize operations, ranging from banking, lending, compliance, to payments, and consumer and asset finance. With 3,400 employees in 50 offices, SBS is recognized as a Top 10 European Fintech company by IDC and as a leader in Omdia’s Universe: Digital Banking Platforms. SBS is headquartered in Paris, France. For more information, follow us on LinkedIn or visit www.sbs-software.com
Salaries
Posted range
$75/hr – $90/hr
Taken straight from the job posting.
