Responsibilities

• Own the content roadmap for assigned topic verticals, using data to prioritize what to create, update, or retire and where to place content for the right seller at the right time.
• Research, script, and produce educational content across formats such as video, written guides, and contextual text snippets, leveraging AI-based production and design tools to accelerate output.
• Partner with product managers, business owners, and cross-functional stakeholders to align content with seller needs, placement opportunities, and program goals.
• Track content impact metrics and maintain published assets according to health and quality guidelines, iterating to improve seller engagement and outcomes.
• Manage a portfolio of concurrent projects end to end — scoping efforts, setting milestones, mitigating risks, and communicating progress to stakeholders.

Requirements

• 3+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Bachelor's degree in communications or equivalent

Preferred

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
• 3+ years of content creation or similar experience

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parnetal leave
• Learn more about our benefits at https://amazon.jobs/en/benefits.