Program Manager, Community Experience and Engagement
Mesa, AZ (Unknown)
Posted 11 days ago
Job Summary
Own the planning and evolution of the Community Group program, coordinating with stakeholders to design and execute engaging community experiences and learning events.
- Define annual plans, cadence and materials for structure across Community Groups
- Lead collaboration with subject matter experts and teams to deliver targeted programming
- Leverage technology including AI to boost engagement and efficiency
Job Description
Responsibilities
- Leads the planning, coordination and ongoing evolution of the Community Group program, creating opportunities for connection, collaboration and knowledge sharing across the ASU brand community.
- Serves as a primary point of contact for Community Group stakeholders and participants to understand needs, identify opportunities and strengthen engagement.
- Develops annual plans, meeting cadences, agendas, workbooks, and supporting materials that provide structure and continuity across Community Groups.
- Develops and maintains program documentation, shared resources, meeting records and reporting that support informed decision-making and future programming.
- Champions technology, including AI and emerging tools, to improve community experiences, facilitation, communications and program efficiency.
- In partnership with the Sr. Director, plans and executes in-person, virtual and hybrid meetings, workshops, learning sessions and other community experiences including Summer Camp.
- Supports the planning and execution of Summer Camp as a signature community experience, coordinating the attendee experience in partnership with project and team leads.
- Partners with team members and subject matter experts to develop special programming based on emerging community needs and opportunities.
- Oversees preparation and follow-up for experiences, ensuring materials, documentation, decisions and next steps are effectively communicated.
- Directs student worker support for Community Groups, workshops and other in-person and virtual experiences, establishing clear priorities and responsibilities.
Requirements
- Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Preferred
- Demonstrated ability to translate organizational priorities and stakeholder needs into relevant, actionable programming.
- Experience designing human-centered experiences that consider audience needs, behaviors and desired outcomes
- Ability to design and facilitate learning experiences for audiences.
- Experience contributing to multiple programs simultaneously.
- Demonstrated ability to gather stakeholder feedback, identify emerging needs and use insights to inform future programming.
- Experience developing communications and program materials for professional audiences.
- Curiosity and ability to use technology, including AI and emerging tools, to strengthen engagement and program effectiveness.
- Demonstrated ability to work independently while navigating a highly collaborative, matrixed organization.
- Ability to build productive relationships and work across teams, disciplines and organizational levels to advance shared priorities.
- Strong written, verbal, presentation and organizational skills with a project manager mindset.
ASU has developed a new model for the American research university, creating an institution committed to excellence, access and impact — the New American University. Nationally and internationally acclaimed, ASU ranks among the very best in nearly every critical measurement of student success, outcomes of groundbreaking research and impact in the communities it serves. ASU is among the top 1% of universities in the world, has been repeatedly ranked No. 1 in multiple categories and is currently ranked No. 2 in the U.S. for employability among public universities.ASU is home to a vibrant, thriving global network of alumni — leaders, doers, shapers and learners, and serves graduate and undergraduate students across four Phoenix Metropolitan area campuses, online and throughout the U.S., including locations in California, Hawai‘i and Washington, D.C.Follow our page for the latest stories and updates from ASU.
Salaries
Posted range
$58K/yr – $70K/yr
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Funding
Funding History
- Jan 2025Grant • $11.2M
- Aug 2024Grant • $1000K
- Jul 2024Grant • $269.6K






























































