Responsibilities

• Project manage email marketing programs using a host of MarTech marketing and management tools
• Interface with multiple marketing leads and the marketing operations team to turn marketing and campaign plans into actionable email marketing programs
• Collaborate with other digital team members (e.g. language translations) to coordinate execution of marketing programs, including escalations (issue analysis and resolution)
• Provide oversight to the dedicated marketing operations team to build and deliver quality marketing programs globally
• Develop and deliver marketing automation metrics, interpret data and produce reports against KPIs and SLAs
• Responsible for ongoing training of MarTech Tool skills
• Enhance and communicate email marketing best practices
• Support in marketing automation processes and tool improvement projects

Requirements

• Minimum 5+ years project management experience, including 2+ years with marketing automation tools (Marketo, Eloqua, etc.)
• Strong project/program coordination, critical thinking for email marketing enhancement and analytical skills for data-driven program efficacy
• Detail-oriented, process-focused with excellent organizational skills and the ability to manage multiple tasks in a fast-paced environment
• Strong communication (writing, proofreading, interpersonal) and problem-solving abilities
• Self-starter, quick learner and collaborative team player comfortable working across multiple time zones

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences