Professional Veterinary Affairs Specialist - Pet Customer Engagement (175174)

Overland Park, KS (Hybrid)

$97K/yr – $137K/yrMid Level3+ years exp

Posted 21 hrs ago

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Job Summary

Own the end-to-end development of science-led education assets and customer-facing learning materials, coordinating with cross-functional partners to align educational messaging and optimize a data-informed training strategy across field teams and retail partners.

Job Description

Responsibilities

Develop internal training assets, technical documentation, videos, podcasts, and LMS resource libraries to equip field teams with science-led product knowledge
Create and curate customer-facing educational materials and digital platforms—including social, digital, and webinar channels—to engage store associates and veterinary healthcare teams
Collaborate with cross-functional stakeholders and key customer development team members to align educational messaging with broader commercial grids
Partner with internal technical experts and PhD/veterinary teams to translate scientific insights into accessible, impactful engagement tools
Analyze scientific data and customer feedback to continually optimize retail partner education and training asset strategy

Requirements

Bachelor's degree
3+ years of experience in the animal health industry
Experience writing technical content (e.g., blogs, podcasts) or managing social/digital marketing platforms
Proficiency in Google Workspace (Google Slides, Google Sheets, Google Docs)

Preferred

Master’s degree
Credentialed Veterinary Technician
Experience in the pet food industry or pet retail operations
Practical understanding of adult learning principles and gamification techniques
Strong analytical, verbal, and written communication skills

Benefits

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Colgate-Palmolive

4.2 Glassdoor

Make More Smiles. We are Colgate-Palmolive, a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. For over 200 years, we've poured our care into creating a future where everyone has more reasons to smile. CP People develop, produce, distribute and sell essential health & hygiene products and pet nutrition offerings through brands such as Colgate, Palmolive, elmex, Tom’s of Maine, hello, Sorriso, Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Filorga, eltaMD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.The Company is recognized for its leadership and innovation inpromoting sustainability and community wellbeing, including its achievements in decreasingplastic waste and promoting recyclability, saving water, conserving natural resources andimproving children’s oral health through the Colgate Bright Smiles, Bright Futures program,which has reached approximately 1.8 billion children and their families since 1991.

New York, New York, USA

30K employees (3,461 in marketing)

www.colgatepalmolive.com

84% recommend to a friend

93% CEO approval