Company Description

Full Sail Media, based in Baltimore, MD, is a leading print, marketing, and fulfillment company with over 40 years of expertise. We specialize in delivering integrated campaigns that combine traditional print marketing with modern digital strategies. Our comprehensive services include print production, digital marketing, and fulfillment solutions, enabling us to meet the needs of businesses of all sizes. With a state-of-the-art production facility and digital marketing expertise, we produce high-quality materials and campaigns that drive engagement and conversions. At Full Sail Media, we are committed to providing innovative solutions that streamline operations and ensure cohesive brand messaging across all channels.

Job Title: Production Scheduler Role Summary:

The Production Scheduler is responsible for managing and coordinating all production workflow across offset & digital press, wide format, bindery, and mailing. This role ensures jobs are prioritized correctly, deadlines are met, and production capacity is used efficiently.

This is a central control role that connects all departments and keeps the operation running smoothly.

Key Responsibilities:

Production Scheduling & Flow Management

• Build and manage the daily and weekly production schedule
• Prioritize jobs based on deadlines, revenue impact, and capacity
• Adjust schedules in real time as conditions change
• Ensure smooth handoffs between departments

Cross-Department Coordination

• Communicate priorities clearly to each department
• Resolve scheduling conflicts between teams
• Ensure alignment across press, wide format, bindery, and mailing

Accountability & Follow-Through

• Track job progress and ensure deadlines are met
• Escalate risks, delays, or bottlenecks immediately
• Hold departments accountable to committed timelines

Capacity & Efficiency Management

• Monitor workload vs. capacity across departments
• Identify bottlenecks and recommend adjustments
• Help balance workload to maximize throughput

Communication

• Serve as the central point of communication for production status
• Provide clear updates to leadership and internal stakeholders

Success Metrics:

• On-time job completion rate
• Production flow efficiency (reduced bottlenecks)
• Schedule accuracy
• Reduced rework or delays caused by misalignment

Required Traits:

• Ability to use technology to manage job schedules
• Highly organized and detail-oriented
• Strong decision-making ability
• Assertive communicator (not passive)
• Ability to use technology to manage job schedules
• Able to manage pressure and shifting priorities
• Comfortable holding others accountable

Important:

This role is not administrative. It requires ownership, decision-making, and the ability to enforce priorities across departments.