Type: Paid internship or part-time or full-time contract role.

Monthly Pay for a full-time commitment: 1,000-2,000 USD gross

Agreement: B2B/freelancing contract

Location: Remote.

For junior professionals with first experiences in product development and AI automation who want to continue their work with our company after completing the internship.

Work permit support? No

About Us

AirAdvisor is a fast-growing TravelTech and LegalTech startup on a mission to ensure air travelers receive the compensation they are entitled to for flight disruptions, including delays, cancellations, missed connections, and other airline-related issues like overbooking, lost, or delayed luggage. We operate across the EU, the UK, the US, and beyond, with a clear mission to protect air passenger rights worldwide.

• Our Impact: 670,000+ claims processed for clients from 221 countries • 4.6-star rating based on 33,000+ reviews • Operating in 21 languages.
• Current Business Model: B2C, commission-based. Soon launching: Annual subscription coverage product - insurance for flights and baggage disruptions caused by airlines' negligence. Exploring: new revenue streams and geographical markets.
• Our Mission: Ensure air travelers receive the compensation they are entitled to for flight and baggage disruptions globally.
• Why this matters: Airlines exploit passenger confusion about their rights. We are fixing that, one claim at a time.
• Global Scale: International team spread across 18 countries. Fast-growing, ambitious, impact-driven.

The Opportunity

We are looking for a sharp, proactive, data-driven thinker to join our Product team as a paid intern or early-career specialist (recent graduate). You will support our Product Managers by bridging user insights, product strategy, AI automation workflows, and execution, advancing our growth mission while gaining hands-on experience in B2C product development, CRO, and retention.

What You Will Do

Top priority: Develop Workflows using AI agent(s) to automate product management.

1. User Research & Insights

• AI workflows building for product development, market research, etc.
• Analyze user behavior data: Where do customers drop off? What objections stop them?
• Analyze competitive landscape: What are other claim services doing? What's our differentiation?
• Synthesize findings into actionable insights for the product team
• Identify friction points in claim form, onboarding, and status tracking
• Create weekly/monthly product dashboards tracking performance against targets
• Communicate insights to cross-functional teams (Growth, Ops, Engineering)

2. Product Development Support

• Assist with feature prioritization: Help evaluate impact vs. effort for roadmap items
• Write user stories and requirements, translating business needs into actionable tasks
• Collaborate with designers on prototypes (Figma)

3. Communication & Documentation

• Proactively identify problems and propose solutions to the product team
• Document test results, findings, and recommendations clearly for stakeholders
• Suggest fresh product angles and improvements based on user feedback and market trends
• Support pitch preparation with data-driven insights and customer stories

What You Bring

• Essential (Must-Have)Previous Product/Growth Experience: Internship in product, growth, marketing, or CRO. 1-2 years.
• Top European University: Currently enrolled (final year) or recent graduate from a top 20 university in Europe
• Proven Analytical Mindset: Comfortable with data, metrics, and statistical thinking
• Product Curiosity: You ask "why?" constantly. You care about user experience.
• Communication Skills: Ability to articulate complex ideas clearly in writing and verbally in English
• Self-Driven & Independent: Comfortable working remotely, managing your own tasks, suggesting improvements proactively
• Speed & Results-Oriented: You deliver fast, iterate quickly, and do not get bogged down in perfectionism
• Attention to Detail: You notice small inconsistencies and understand that details compound
• (Ideally) Previous experience in OTAs (Online Travel Agencies), TravelTech, FinTech, LegalTech, or SaaS environments.

Why You Will Love This Role

1. Learning & Growth

• Real product experience
• Mentorship: Direct support from our Product Managers and cross-functional leaders

2. Impact

• Social mission: You are helping travelers get compensation they are owed from airlines. Real impact
• Global scale: Your work affects users in over 220 countries
• Growth trajectory: AirAdvisor is scaling fast. You will ride this wave

3. Culture

• Remote-first, flexible hours: Work from anywhere in Europe
• Fast-moving, ambitious team: Smart colleagues who care about execution and impact
• Transparent & honest: We share wins and failures openly; no corporate BS
• International: Team spread across 18 countries; you will learn from global perspectives

4. Practical Benefits

• Paid role: Hourly rate for a part-time internship or a monthly pay for a full-time internship (graduates).
• Unique opportunity to learn "on the job": You will be responsible for tasks that our product managers conduct themselves
• Potential for growth: Many of our best hires started as interns

Our Recruitment Process:

1. Application Screening: submit a resume with examples of your work and your biggest professional, educational, or personal accomplishments

2. HR Interview (30 min)

• Get to know you: background, motivations, why AirAdvisor?
• Discuss role expectations, your experience, and motivation

-> Tip: Research AirAdvisor and the passenger rights space beforehand

3. CEO Interview (60 min)

Our CEP will dive deeper: product thinking, analytical skills, past projects

• Expect a real scenario: "Here's a problem. How would you approach it?"
• Come prepared with questions about product strategy, team dynamics, and growth goals

3. Head of Product interview (45-60 min)

• Practical knowledge confirmation and evaluation of your growth potential.

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What we are looking for in one sentence: A sharp, curious, data-driven thinker from a top European university who thrives on ownership, moves fast, and cares about user experience.

Red flags we do not want:

• "Just looking to add experience to my resume."
• "Tell me what to do": you should be proactive
• "I don't care about passenger rights."
• Perfectionism over iteration

Green lights we love:

• "I have ideas for how to improve X."
• "I ran an experiment and learned Y."
• "I'm passionate about [travel/consumer rights/B2C]."
• "I want to move fast and learn."

Logistics:

• Duration: Flexible start date; 6 months minimum commitment
• Hours: Part-time for a final year student, part-time OR full-time for a graduate.
• Remote: 100% remote, flexible hours
• Equipment: You will need your own laptop; we will provide access to tools (Figma, analytics platforms, testing tools)
• Time and activity-tracking application: We use an app that helps us record work time, evaluate activity levels, and assess work quality.