Principal Associate, Communications - Multimedia Specialist (Hybrid)
Wilmington, DE (Hybrid)
Posted 2 days ago
Job Summary
Own multimedia storytelling from concept through delivery, partnering with communications and business stakeholders to craft high-impact visuals and video while guiding creative direction, production, and performance analysis.
- Lead end-to-end creative design and delivery of visual content and assets
- Coordinate shoots and coach executives for authentic on-camera presence
- Analyze performance metrics to evolve future creative strategies
Job Description
Responsibilities
- Partner with communications and business stakeholders to understand objectives, audience needs and creative opportunities, translating them into compelling multimedia and visual storytelling strategies.
- Consult on the right creative approach for each request, using judgment to recommend, reshape or challenge solutions based on business priorities, audience needs, channel strategy and creative best practices.
- Develop and present creative concepts to communications and business stakeholders, influencing toward solutions that balance creativity, business needs, brand standards and associate experience.
- Lead end-to-end creative design and delivery of high visibility visual content, translating communications needs into compelling graphic design, digital assets, presentations, templates and other creative solutions.
- Prepare and manage video and audio shoots, coaching executives and other participants in real time to help them show up authentically and effectively on camera.
- Manage external creative and production partners, determining when vendor support is appropriate and providing clear direction to ensure quality, timelines and budget expectations are met.
- Analyze multimedia performance metrics, audience behaviors and feedback to identify what is working, where opportunities exist and how future creative approaches should evolve.
- Synthesize data and insights into clear recommendations and visualizations that help partners and leaders understand creative performance and make informed decisions.
- Establish and evolve meaningful measures of success for multimedia content, using results to continuously improve creative strategy, execution and audience impact.
- Ensure multimedia and visual assets meet a high bar for quality, accessibility, brand consistency and effectiveness across channels.
Requirements
- High school diploma, GED or equivalent certification
- At least 3-5 years experience in video and graphic design production in corporate, agency or production firm environment
- At least 2 years experience with in person and remote video/audio concept development and production
- At least two years of experience in the Adobe suite including video/audio editing using Premiere Pro, After Effects or Adobe Audition
Preferred
- A strong portfolio showcasing video/audio work
- Must be comfortable working in a corporate environment and able to work quickly under tight deadlines
At Capital One, we're making things better for our customers and associates through innovation and collaboration. We were founded on the belief that everyone deserves financial freedom—and are dedicated to a world where all have equal opportunity to prosper. Banking is in our DNA, but we are so much more than a bank. We always think about what’s next—and how we can bring our customers the tools needed to improve their financial lives. Your ideas, experiences and skills will help make banking better. You’ll be part of a supportive culture while earning amazing benefits. That’s life at Capital One. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. View our Social Media Community Guidelines https://www.capitalone.com/digital/social-media/
Salaries
Posted range
$99K/yr – $124K/yr
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Funding History
- Sep 2025Post IPO Debt • $2.8B
- Jan 2025Post IPO Debt • $1.8B
- May 2023Post IPO Equity • $954M
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Principal Associate, Communications - Multimedia Specialist (Hybrid)
Capital One · Wilmington, DE · Hybrid






























