Platform Communications

New York City, NY (Hybrid)

$265K/yr – $295K/yrSenior Level8+ years expFull time

Posted 4 days ago

Job Summary

Own communications for the Claude Platform end to end, coordinating product storytelling across press, podcasts, and community channels while partnering with Product and Engineering to align external narratives and surface customer feedback.

  • Manage capability releases, product updates, and developer-facing news
  • Build relationships with journalists, analysts, and creators covering AI platforms and API economy

Job Description

Responsibilities

  • Own communications for the Claude Platform end to end: capability releases, product updates, and the steady cadence of developer-facing news
  • Build and maintain strong relationships with the journalists, newsletter writers, and creators covering AI platforms, enterprise software, and the API economy
  • Prepare Platform leaders to be effective spokespeople for press, podcasts, panels, and the smaller moments in between
  • Partner with Product and Engineering to align external narratives with how these products are sold and supported, and surface customer feedback back to the teams who can act on it
  • Work across press, social, owned, and community channels, with the judgment to know which one carries a given moment and when to coordinate more than one at once

Requirements

  • Experience in communications, PR, or product marketing, including meaningful time on platform, API, developer, or enterprise products
  • An understanding of both developer culture and enterprise buying, and the judgment to read timing and tone when the conversation around AI gets noisy
  • Strong instincts for which product moments deserve the spotlight and which don’t, and genuine curiosity about what makes a launch land
  • A demonstrated ability to operate with high agency and low ego, with a bias to action

Preferred

  • 8-10 years of experience in communications, PR, or product marketing
  • Communications experience at a developer platform, API-first, or enterprise software company
  • Existing relationships with reporters and analysts covering AI platforms, enterprise tech, or the developer ecosystem
  • Experience managing communications for AI or ML products
  • Are very online: you follow the right channels, know what's moving through Hacker News and developer social chatter, and catch things early

Benefits

  • competitive compensation and benefits
  • optional equity donation matching
  • generous vacation and parental leave
  • flexible working hours
  • a lovely office space in which to collaborate with colleagues
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Drift AI

Drift AI automates the analysis work that eats up CRE professionals’ time — void analysis, underwriting, lease abstraction, due diligence — in minutes instead of days.Most teams spend 60-80% of their week on analysis and admin that an AI should handle. We built that AI.We’re not a data tool; we’re a reasoning engine. Senior-level judgment, encoded and deployed at scale.

1 employees

Salaries

Posted range

$265K/yr – $295K/yr

Taken straight from the job posting.

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Platform Communications

Drift AI · New York City, NY · Hybrid