Responsibilities

• Order Management - Create, enter and revise media plans and sales orders in ad management software. - Maintain accurate order records and supporting documentation. - Perform quality control checks to ensure order accuracy and completeness. - Assist with troubleshooting order-related issues. Campaign Support - Support the setup and execution of media campaigns to ensure accuracy and timely delivery. - Monitor campaign milestones and assist with tracking deliverables and deadlines. - Coordinate campaign-related documentation and maintain organized records. - Escalate delivery concerns or discrepancies to appropriate team members for resolution. Billing & Administrative Support - Assist with billing reconciliation and invoice requests. - Support investigations into billing discrepancies in partnership with Finance and Operations teams.

Requirements

• Education: Bachelor's degree
• Minimum of 1+ years media planning, buying, and/or operations experience preferred
• Detail-oriented, well-organized, and highly motivated to maintain a superior level of accuracy
• Strong project management and multitasking skills to provide support across a large client portfolio
• Excellent written and verbal communication skills
• Proficient in Microsoft Office (Word, Excel, PPT)
• Proactive, positive attitude that thrives in a fast-paced environment
• Comfortable working both independently and collaboratively

Benefits

• health coverage
• retirement savings
• unlimited paid time off
• competitive salary and benefits package