Plan Communications Senior Specialist

Chicago, IL (Hybrid)

$93K/yr – $123K/yrSenior Level5+ years expFull time

Posted 7 weeks ago

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Job Summary

Own BCBS System communications content and editorial rhythm with data driven improvement of engagement, while coaching contributors and weaving in Smart Brevity for audience reach.

  • Content Ownership: Lead writer for BCBS System newsletters and Plan Communications, shaping topics and cadence.
  • Production & Collaboration: Run the multi step editorial and production process with SMEs and cross functional teams.
  • Audience & Measurement: Use readership data and feedback to optimize relevance and deliverability, plus explore AI tools to boost impact.

Job Description

Own content strategy and writing for BCBS System newsletters, coordinating with SMEs, using data to optimize engagement, and driving production efficiency.

  • This role is the lead writer and content driver for the BCBS System communications vehicles and newsletters.
  • The role runs production and drives efficiency through integration with company wide content contributors.
  • Coordinates with subject matter experts across the Association to identify content leads and trends, supports campaign strategy to bring to life BCBSA and System health care industry leadership within BCBSA newsletters.
  • Uses data to implement process and continuously improve engagement.
  • The position is also responsible for sourcing content, integrating Smart Brevity and leveraging newsletter technologies into both internal and Plan-facing newsletters and messages.
  • Serves as the lead writer for the daily Plan Communications newsletter, writing 40% of annual content and runs daily editorial and production process.
  • Performs ongoing surveillance of external environment including newsletters, blogs, online resources and more for implications to health care industry and BCBS system ensuring timely, quality content is included in publications.
  • Manages production cycle, including coordinating the multi step daily review process to achieve deadlines and adhere to BCBSA, AP styles and quality control procedures.
  • Distributes daily Newsletter five days per week, featuring original content.
  • Supports Plan Communications workgroups and leadership forums through agenda development, meeting coordination, materials preparation and follow-up documentation.
Blue Cross Blue Shield Association logo

Blue Cross Blue Shield Association

The Blue Cross and Blue Shield Association is a national federation of independent, community-based and locally operated Blue Cross and Blue Shield companies that collectively provide health care coverage for one in three Americans. BCBSA provides health care insights through The Health of America Report series and the national BCBS Health Index.

Founded in 1910
Chicago, Illinois, USA
5.3K employees