Outreach, Communications, & Digital Content Coordinator

Baltimore, MD (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 4 months ago

Job Summary

Drive ABC’s outreach and communications to engage communities, partners, and donors.

  • Own development and execution of outreach strategies to engage diverse stakeholders.
  • Must-have: 2–3 years in communications, outreach, or social media management.
  • Standout: Strong storytelling and media relations across multiple channels.

Job Description

Responsibilities

  • Work closely with the team to effectively communicate ABC’s mission, programs, resources, and priorities and ensure its integration into all of ABC’s initiatives.
  • Develop and implement comprehensive outreach strategies to engage diverse stakeholders, including community members, partner organizations, and policymakers.
  • Create compelling content for ABC's communications channels, including website, newsletters, press releases, and social media platforms.
  • Manage ABC's social media presence, including posting regular updates, responding to comments and messages, and tracking analytics to measure engagement and impact.
  • Collaborate with program staff to develop communication materials, including brochures, presentations, and reports, to support programmatic initiatives and fundraising efforts.
  • Cultivate relationships with local media outlets, journalists, and influencers to secure press coverage and raise awareness of ABC's mission and programs.
  • Coordinate outreach events and community engagement activities, including town hall meetings, forums, and workshops, to foster dialogue and mobilize support for ABC's initiatives.
  • Monitor trends and developments in the fields of communications, media, and social justice to inform ABC's messaging and outreach strategies.
  • Provide support to staff and volunteers on effective communication techniques, including media relations and social media best practices.
  • Assist with the development and implementation of marketing campaigns to promote ABC's events, programs, and fundraising initiatives.

Requirements

  • An Associate’s Degree or higher with experience in communications, public relations, or marketing.
  • Minimum of 2-3 years of experience in communications, outreach, or social media management, preferably in the nonprofit sector or a related field.
  • Strong written and verbal communication skills, with the ability to craft clear, compelling messages for diverse audiences.
  • Proficiency in social media platforms, including but not limited to Facebook, Twitter, Instagram, LinkedIn, and YouTube, as well as social media management tools (e.g., Hootsuite, Buffer).
  • Knowledge of website content management systems (e.g., Wix) and email marketing platforms (e.g., Constant Contact).
  • Experience in media relations, including pitching stories, writing press releases, and building relationships with journalists.
  • Graphic Design ability (or ability to learn) with use of management tools (e.g. Poster My Wall)
  • Excellent organizational skills with the ability to manage multiple projects simultaneously and meet deadlines.
  • Creative thinker with a passion for storytelling and a commitment to advancing social justice and racial equity.
  • Strong interpersonal skills with the ability to work collaboratively in a team environment.

Outreach, Communications, & Digital Content Coordinator

Associated Black Charities · Baltimore, MD · On-site