Operations & Training Director

New York City, NY (Hybrid)

Salary Not AvailableDirector/Executive6+ years expFull time

Posted 2 days ago

Job Summary

Own and lead the full production and client-delivery lifecycle, coordinating strategy, execution, and relationship management while expanding accounts and guiding media and new-business efforts.

  • Own end-to-end client programs and ensure delivery excellence
  • Drive account growth and cross-level client relationships
  • Lead multi-disciplinary teams across project management, media relations, and events

Job Description

Responsibilities

  • Oversee and lead all facets of production elements and client deliverables, ensuring the end product meets and/or exceeds JFS & client standards
  • Ensure management of client expectations
  • Develop and manage projects and programs, including strategies, implementation plans, evaluation mechanisms, staffing plans, timelines and budgets
  • Act with a high degree of independence; holds responsibility for overall account relationships
  • Maintain and grow existing accounts, establishing relationships with key client contacts and ensuring that client/agency relationships exists on multiple levels and grow over time
  • Leverage full resources JetFuel, increasing client/agency points of contact
  • Provide proactive leadership to accounts, staff and clients
  • Direct development of broad range of materials developed by account team, including client memos, press releases, speeches, articles, brochures, presentation and collate
  • Plan and manage large-scale events efficiently and effectively
  • Develop and guide media relations strategy

Requirements

  • 6-8 years of experience
  • Digitally fluent, with an understanding of the complex, fragmented media landscape and how to bring together cohesive programs and drive results for clients
  • Appreciation for how great work gets done and a commitment to ensuring creative excellence/output
  • Strong communication skills, particularly with oral presentations
  • Insatiably curious, lifelong learner
  • Authen tically passionate about great work, your team and our business
  • Diplomatic, Inspiring and Empathetic leader
  • A good listener, who reads people well and adapts their style and response accordingly
  • Strong project management, counseling, programming, people management and business development skill
  • The role may require work outside of typical business hours, including evenings, weekends, or holidays, to meet deadlines or support critical projects.

Benefits

  • Health Benefits
  • 401k plans
JetFuel logo

JetFuel

An independent brand accelerant built with the hustle mentality of a start-up, and the heritage of a traditional agency.Creating moments of live experiences and breakthrough content, paving the way for brands to amplify connectivity and for people to share through discovery.We live for, sweat for, and celebrate these moments. It's these moments that define JetFuel.

Founded in 2016
New York, New York, USA
57 employees (39 in marketing)

Marketing Team

Marketing Team Size
10 (18% of company)
Median Career Experience
8 years
Median Tenure
3.4 years
Marketing Roles Posted (Last 30 Days)
5

Traffic Signals

Monthly Visitors
3.5K
Traffic Source Mix
Search
28.3%
Direct
47.1%
Referral
5.8%
Social
17.3%
Paid
1.4%

Headcount Trend

Current headcount: ~57
JetFuel logo

Operations & Training Director

JetFuel · New York City, NY · Hybrid