
Member Lifecycle Strategy & Engagement Manager
AAA Auto Club Enterprises
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AAA Auto Club Enterprises

AAA Auto Club Enterprises

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Connecticut State Community College
On-site marketing jobs in the US
Costa Mesa, CA (On-site)
Posted 5 days ago
Own the end-to-end member lifecycle from acquisition to advocacy, shaping activation, retention, renewal, and value with data-driven strategies and cross-functional collaboration.
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S. with more than 62 million members that has been serving motorists for more than a century. Auto Club Enterprises is a group of AAA clubs serving more than 17 million members in 21 states, employing more than 14,000 people directly and working with thousands of independent businesses that provide benefits and service to our members. Our more than 300 branches receive 8 million visits annually, 23 call centers take more than 24 million calls per year and AAA.com and the AAA Mobile app are used more than 54 million times per year.Club Locations:AAA Alabama (Alabama)AAA Northern New England (Maine, New Hampshire, Vermont)AAA East Central (Sections of Pennsylvania, Ohio, Kentucky, West Virginia and New York)AAA Tidewater (Southeastern Virginia)AAA Missouri (Missouri, Mississippi, Arkansas, Louisiana, and sections of Kansas, Illinois and Indiana)AAA Texas (Texas)AAA New Mexico (New Mexico)Automobile Club of Southern California (from Mono to San Diego Counties)AAA Hawaii Our Mission:Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.Our Values:RESPECT – Appreciate each other’s contributions.TEAMWORK – Excel through collaboration.RELEVANCE – Anticipate and adjust to evolving needs.CHARACTER – Do the right thing, honor our commitments.COMMITMENT – Relentlessly pursue excellence.We are committed to creating a workplace where all employees, regardless of background, or characteristics, are engaged, feel they belong and can grow and develop long careers with our organization. We are focusing on what we can do to help bring about meaningful change to advance diversity, inclusion and belonging in both our organization and our local communities
Posted range
$146K/yr – $195K/yr
Taken straight from the job posting.
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