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Job Summary
As an Office Services Associate – Print, you will be responsible for overseeing all aspects of print production, managing reprographics services, and ensuring efficient document management. Your expertise in operating printing equipment, managing print workflows, and delivering high-quality print materials will play a crucial role in supporting our organization's day-to-day operations. The ideal candidate is detail-oriented, technologically adept, and dedicated to providing exceptional print and reprographics services. This role reports to the Lead Office Services Print Associate or the Client Relations Manager.

• Position: Opensity Solutions Office Service Associate (Print)
• Location: New York, NY 10022
• Payrate: $25.22 per hour
• Shift: Monday – Friday, 10am to 7pm Benefits: Full benefits after 60 days, 7 sick days, 10 accrued vacation days, tuition reimbursement after 1 year
  

Office Services Associate (Print)
Print Production & Management

• Operate and maintain various printing equipment, including digital printers, copiers, and wide-format printers, to fulfill print requests.
• Review and prioritize print jobs based on deadlines and urgency, optimizing print production workflows for efficiency.
• Ensure accurate color calibration and adjust settings as needed to maintain print quality and consistency.
  

Reprographics Services
Handle reprographics requests, including copying, scanning, binding, and finishing services for various documents and materials.
Monitor reprographics queues, track progress, and provide timely updates to clients and team members.
Maintain an organized and efficient reprographics workflow to meet service level agreements.
Quality Control & Proofing

• Perform thorough quality checks on printed materials to ensure accuracy, proper formatting, and adherence to brand guidelines.
• Collaborate with clients to review proofs and make necessary adjustments before finalizing print orders.
• Address any print-related issues promptly, such as paper jams, misprints, or image distortions.
  

Customer Service & Communication

• Provide excellent customer service to clients, addressing inquiries, offering guidance, and managing expectations throughout the print and reprographics process.
• Communicate professionally and effectively with team members and clients, ensuring clear and timely updates on job status and completion timelines.
• Collaborate with other office service associates and departments to ensure seamless workflow and customer satisfaction
  

Inventory & Supplies Management

• Maintain an inventory of printing supplies, such as paper, ink, toner, and other consumables, ensuring availability for all print jobs.
• Monitor supply levels and coordinate orders to prevent stockouts and minimize downtime.
• Assist in vendor management, liaising with suppliers for timely deliveries and cost-effective procurement.
  

Record Keeping & Reporting

• Maintain accurate records of all print and reprographics jobs, including job details, materials used, and associated costs.
• Generate regular reports on print volume, reprographics services, and equipment performance to inform decision-making and resource planning.
  

We are an Equal Opportunity Employer and welcome all qualified applicants.
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.