Office Manager (Full-Time)

Huntington Learning Center

Position Overview

Huntington Learning Center is seeking a highly organized, professional, and energetic Office Manager to oversee daily center operations and serve as a key point of contact for students, families, and staff. This role is critical to ensuring a smooth, welcoming, and efficient learning environment while driving operational excellence and supporting student success.

The ideal candidate is reliable, outgoing, detail-oriented, and thrives in a fast-paced, customer-focused setting.

Key ResponsibilitiesScheduling & Operations

• Manage and maintain student and tutor schedules to maximize center efficiency
• Coordinate academic sessions, evaluations, and staffing needs
• Ensure smooth daily operations of the center, including opening/closing procedures

Academic Evaluations

• Conduct academic evaluations with prospective students
• Schedule families to review academic evaluation results
• Collaborate with leadership to support enrollment and program recommendations

Accounts Receivable

• Manage billing, payments, and account balances
• Process credit card transactions and follow up on outstanding balances
• Maintain accurate financial records and ensure timely collections

File & Data Management

• Organize and maintain student files (digital and physical)
• Ensure accuracy, confidentiality, and compliance with company standards
• Track student progress data and maintain clean reporting systems

Parent & Customer Communication

• Serve as the primary point of contact for parents and families
• Provide exceptional customer service through phone, email, and in-person interactions
• Proactively communicate scheduling updates, student progress, scheduling progress monitoring sessions, and general center information

Center Environment & Accountability

• Take ownership of the physical location, ensuring a clean, professional, and welcoming environment
• Maintain supplies, materials, and overall organization of the center
• Support a positive, team-oriented culture among staff and students

Community & Marketing Support

• Participate in offsite marketing and community events on occasion (school events, local fairs, partnerships)
• Represent the center in a professional and engaging manner within the community

Work Schedule & Availability Requirements

• Full-time position requiring flexible availability
• Must be available for daytime, evening, and weekend hours (rotating requirements)
• Typical schedule includes a mix of:
• Daytime administrative and operational responsibilities
• Afternoon/evening peak student hours
• Weekend hours to support evaluations, progress monitoring, student schedules and family availability
• Schedule may vary based on center needs and seasonal demand

Qualifications

• Bachelor’s degree preferred
• Prior experience in office management, education, or customer service environment
• Proven record of professionalism, organization, and reliability
• Strong communication and interpersonal skills
• Ability to manage multiple priorities with attention to detail
• Comfortable with scheduling systems, billing platforms, and basic office technology

Key Traits for Success

• Outgoing and confident in working with families and students
• Highly organized with strong follow-through
• Solution-oriented and proactive
• Dependable and accountable
• Passion for helping students succeed

Why Join Huntington Learning Center?

• Be part of a mission-driven organization focused on student success
• Work in a collaborative, high-energy environment
• Opportunity for growth and leadership development
• Make a direct impact on students and families in your community

Pay: From $40,000.00 per year

Benefits:

• Dental insurance
• Vision insurance

Work Location: In person