New Business Operations & Outreach Manager
New York City, NY (Remote)
Posted 5 weeks ago
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Job Description
To apply, please send us an email at careers@bospar.com, include your resume and salary requirements, and tell us about a process or system you built that made a team faster. Experience related to enterprise technology and AI will be especially valuable.
Welcome to Bospar. We are an award-winning, all-virtual agency seeking a full-time, remote New Business Operations Manager to join our growing team.
Our team of talented professionals bring their A-game to every Zoom call and interaction. We genuinely care for our employees and work hard to offer them a great work experience.
The pace is fast, the demands are great, and the rewards are huge.
In this role, you will be the air traffic controller for our new business operations: the single owner of our pipeline from first inbound contact through signed agreement. You will keep every opportunity moving, make sure the right people are in the right meetings, and own the processes, CRM and AI-powered tools that make our new business engine run. You thrive in a fast-moving, interrupt-driven environment and are energized by bringing order to complex moving parts.
Location
This is a fully remote position. Candidates must be based on the East Coast (ET). The nature of this role requires early availability to support time-sensitive morning deliverables and coordinate with team members across time zones.
Salary $85K/yr
Primary Responsibilities
- Owning the process of moving every opportunity through the pipeline: scheduling intro calls and proposal reviews, assigning ownership, ensuring coverage and confirming the right people are in the room for every prospect meeting
- Fielding timely responses to inbound leads and coordinating across PR, Social Media, Content and Media Relations teams to match expertise to each prospect
- Maintaining the new business tracker as the single source of truth, and knowing the status, owner and next step for every active opportunity at all times
- Managing our FOMO program β short, timely emails to prospects and contacts spotlighting our recent wins, media coverage and newsjacking opportunities β ensuring they are assigned, completed and sent on schedule
- Reviewing and editing AI-generated FOMO outreach emails each morning for voice, timing, and relevance β then sending on schedule; writing original prospect emails when no signal is found but the relationship warrants a personal touch
- Drafting post-meeting follow-up emails, proposal cover notes, and other prospect-facing written touchpoints in Bospar's established voice
- Coordinating outreach timing with VPs and account leads to ensure emails land at the right moment in each conversation β not over prospects who are mid-conversation and not under-touching cold ones
- Designing and building a CRM for our new business function from the ground up, or selecting and incorporating an existing platform, architected to scale with a growing agency
- Using AI research tools to qualify and brief the team on inbound prospects ahead of intro calls
- Using AI-assisted design and presentation tools β such as Gamma and Canva β to produce and maintain polished new business materials quickly
- Coordinating RFP and proposal logistics from intake through final delivery
- Producing regular pipeline reporting for Principals and leadership
Desired Skills and Experience
- 3-5 years of experience in agency operations, new business or revenue operations, or sales support, ideally in a PR/marketing agency environment
- Strong organizational skills; you are a logistics powerhouse who thrives on keeping complex moving parts in order
- Experience designing, implementing or administering CRM and work management platforms (e.g., HubSpot)
- Hands-on fluency with AI tools β research assistants and AI design and presentation platforms like Gamma and Canva β and an instinct for folding new ones into daily workflows
- Sharp writing skills with the ability to match an established editorial voice and tone β and the editorial instinct to know when AI-generated copy is good enough and when it needs a rewrite
- Comfort connecting external news signals to business pain points β reading the news with a prospect's perspective and knowing what's worth flagging and what isn't
- Confidence coordinating senior stakeholders, assigning ownership and holding teams to deadlines
- Proactive, self-directed, and comfortable being the go-to person in a high-interruption environment
- Fluency in PowerPoint/Google Slides
- Multitasking capabilities and dedication to providing consistently high-quality work
- A great attitude and willingness to work collaboratively across teams
- High level of emotional intelligence
Perks
- Fully remote (applicants for this position must be located on the East Coast / Eastern Time Zone)
- 100% paid medical, dental, and vision benefits for you and your family
- Monthly stipend toward internet, mobile, and wellness expenses
- Generous PTO policy
- 401(k) match
Bospar offers a competitive salary, a comprehensive benefits package, an entrepreneurial work environment, and great opportunities to grow. We value a culture of inclusion and diversity within our workforce. Bospar is an equal opportunity employer.
To apply, please email careers@bospar.com with your resume and salary requirements, and tell us about a process or system you built that made a team faster. Experience related to enterprise technology and AI will be especially valuable.
Bospar is an award-winning boutique tech PR firm of highly seasoned professionals who exist to make the absolute most of your breakthrough ideas, technologies, products and solutions. Weβre organized for the toughest jobs and the most spectacular results. Each client team is led by at least one of our three principals - a longtime PR industry guru, a former broadcast TV producer, and a standout manager from both agency and corporate sides. Many client contacts hire us wherever they go.Specialties Full service PR, corporate communications, social and marketing services for B2B and B2C tech companies. Special expertise in top brand media coverage for big data, analytics, fintech, medtech, IoT, mobile, retail, consumer and branding.
