MS Dynamics CRM Architect with Healthcare domain
USA (On-site)
Posted 4 months ago
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Job Description
About Infinite:
Infinite is a global leader in digital engineering and IT services, with over 20 years of experience driving digital transformation. We partner with leading Fortune 1000 companies to deliver innovative, scalable technology solutions that accelerate business outcomes.
With deep expertise in telecommunications, healthcare, banking, and finance, Infinite helps organizations optimize and modernize their technology landscapes to achieve long-term growth and efficiency.
Job Description:
1. Technical Skills
- Experience delivering enterprise-scale solutions across complex, multi-CRM environments.
- Expert-level experience with Microsoft Dynamics 365 (Sales, Service, Customer Insights).
- Data integrations with Dataverse.
- Dataverse Virtual Tables and real-time data integrations.
- Strong understanding of Microsoft Cloud for Healthcare (MC4H) data model and accelerators.
- Experience integrating Genesys Cloud CX with Dynamics 365 for omnichannel member engagement.
- Proven success in designing Customer Insights–Snowflake integrations for real-time data unification and analytics.
- Deep expertise in Power Platform, Azure Integration Services (Logic Apps, Service Bus, Data Factory), and API Management.
- Familiarity with FHIR APIs, HL7 integration, and healthcare interoperability standards.
- Hands-on experience with Azure DevOps, CI/CD, and environment governance.
- Working in Safe-Agile experience is a must
- Knowledge of healthcare payer systems and business processes (claims, UM, care management, provider data).
Role Highlights – Microsoft Dynamics 365 Architect (Healthcare Payer Focus)
- Hands-on senior architect responsible for designing and implementing Dynamics 365 Sales, Service, and Customer Insights solutions within Microsoft Cloud for Healthcare.
- Leads architecture and integration across Dynamics 365, Genesys Cloud CX, Snowflake, and core payer systems (claims, UM, provider, care management).
- Builds a unified Member 360 and Customer Insights ecosystem leveraging Azure Integration Services, Power Platform, and FHIR-based interoperability.
- Drives automation and analytics using Power Apps, Power Automate, Power BI, and AI/Co-pilot capabilities.
- Ensures HIPAA compliance, strong governance, and DevOps best practices across environments.
- Working in Agile experience is a must
- Partners with business and technology leaders to align Dynamics 365 solutions with payer strategy, member engagement, and digital transformation goals.
Infinite Computer Solutions
Infinite is a global leader in technology modernization, next-gen IT services and solutions, and digital engineering, with over two decades of experience helping clients turn digital transformation into business value. Leveraging an AI-first approach, we combine leading technologies, innovative platforms and accelerators with practical know-how. With the scale of over 23,000 talented professionals across 20+ global locations, we proudly serve hundreds of clients, across all industries including healthcare, financial services, telecom, technology, media, and more. At Infinite, we go beyond technology. We collaborate deeply with our clients to deliver innovative, tailored and client-focused solutions. Infinite is proud to be recognized by ISG, Avasant, Everest Group, HFS, Fosway Group and others for the innovation and leadership we bring to our clients.
