Responsibilities

• Targets: Achieve New and Used car sales targets, meeting all MINI standards.
• Sales Team Management: Lead and manage the MINI sales team of sales professionals, providing training, guidance, support and coaching to ensure they meet or exceed all objectives.
• Customer Relationship Management: Build and maintain strong customer relationships, ensuring a positive buying experience and fostering customer loyalty.
• Lead Generation: Manage and monitor lead generation initiatives.
• Sales Process Optimisation: Continuously assess and improve the sales process, from lead generation to closing deals, to maximize efficiency and customer satisfaction.
• Product Knowledge: Stay up-to-date on MINI product features, specifications, and updates to effectively communicate the value of the brand and its vehicles to customers.
• Inventory Management: Monitor and manage inventory levels to ensure the availability of vehicles that meet customer demands while avoiding overstocking.
• Customer Feedback: Gather and analyse customer feedback to identify areas for improvement and provide insights to enhance the customer experience.
• Price and Incentive Management: Manage pricing strategies and incentives to remain competitive and attractive to customers.
• Compliance and Regulations : Ensure that all sales activities comply with legal and regulatory requirements specific to the automotive industry.

Requirements

• We’re looking for a dynamic, customer-focused leader with proven experience in automotive sales management, ideally within a prestige or luxury brand.
• You’re a natural motivator with strong skills in team leadership, stock control, marketing, and data-driven sales optimisation.
• A passion for MINI and delivering outstanding customer experiences is essential, and you know how to inspire your team to do the same.

Benefits

• Time to Unwind – Enjoy 22 days’ holiday, increasing to 25 days with length of service, plus your birthday off to celebrate!
• Drive the brand – Access to a new car at a reduced cost through our salary sacrifice Employee Car Scheme (availability, terms, conditions and eligibility criteria apply)
• Work Where People Matter – A friendly, family-run business with a supportive team culture
• Expert Training – Specialist development with BMW UK to keep your skills sharp
• Gain Accreditation – Boost your career with official MINI certification
• Grow With Us – Ongoing learning and a clear path to progression
• Enjoy Your Environment – Work in a modern, high-spec facility designed for excellence
• ️Security and Peace of Mind – Benefit from our Life Assurance Scheme