Responsibilities

• Establish and maintain consistent Member communications including, but not limited to, weekly e-blasts, departmental emails, social media posts, electronic and printed displays and personalized outreach.
• Monitor and update the public-facing and Members-Only website including bylaws, code of conduct, rules and policies, hours of operation, and member directory.
• Maintain and update the website for all departments (daily/weekly/monthly) throughout the calendar year with six months to one year in advance for events.
• Responsible for club photography for staff, club events, newsletters, social media, media, website, and archives.
• Works to incorporate special club moments in clubhouse décor and club branding.
• Publish the Annual Report and coordinate all aspects of the Annual Meeting.
• Works with Department Heads to communicate all Member events and activities with the goal of ensuring maximum participation and satisfaction.
• Work with the Membership Committee to establish outreach strategy and programs/events to keep the wait list Members engaged.
• Conduct monthly new member on-boarding including presentation, introduction to ambassadors, establishing website access, and assisting with event participation and club activation.
• Respond to inquiries, tour, and entertain prospective Members.

Requirements

• Equivalent to a 4-year bachelor’s degree preferred.
• Two or more years of related professional experience in marketing, communications, relationship management, or customer service.
• Prior website and app administration experience preferred.
• Diplomatic team player able to foster relationships with Members, employees & guests.
• Prior experience leading a team or multiple projects to successful outcomes.
• High energy, outgoing personality
• Demonstrated organization and coordination skills.
• Demonstrated ability to multi-task, manage priorities and meet deadlines.
• Demonstrated strong oral and written communication skills to a wide variety of constituents.
• Strong technical literacy including Microsoft Word, Excel, PowerPoint, Publisher, Canva (or like).

Benefits

• 401K with employer match per Club policy with immediate vesting
• Medical Insurance, Dental & Vision, and Group Life Insurance
• Generous Vacation, Holiday Pay, and PTO
• Holiday Bonus
• Limited Golf Privileges
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance