Responsibilities

• Own end-to-end commercialization strategy and go-to-market execution for Mass Volume Payments (RTP, ACH, Push to Card, Push to Wallet, Zelle, Pay by Bank/Open Banking, Prepaid Card, etc.), delivering growth, adoption, and revenue outcomes
• Set and run a multi-quarter commercialization plan (OKRs, priorities, milestones) aligned to Payments leadership objectives
• Build and operate the pipeline acceleration engine to increase velocity (segmentation, targeting, funnel management, win/loss, conversion lifecycle)
• Lead packaging, positioning, and pricing/packaging inputs (hypothesis-driven bundling, value props, readiness to sell and deliver)
• Drive cross-functional execution as the single-threaded commercial owner across Product, Tech, Sales/Coverage, Implementation, Operations, Risk/Controls, Legal, Finance, and Marketing
• Establish and run Voice of Customer to improve client ease of doing business (intake, prioritization, feedback loops, closure of gaps)
• Define and track performance metrics and operating insights (adoption, volume/run-rate, activation time, churn, segment performance, NPS/CSAT proxies) and translate into actions
• Deliver sales enablement for Coverage and product specialists (narratives, competitive positioning, objection handling, playbooks, training)
• Plan and execute GTM launches (market fit, pilots, rollout plans, internal/client communications) with post-launch performance tracking
• Represent the business in client engagements and senior governance (client discussions/roundtables, industry forums, cross-LOB alignment) while ensuring execution meets Risk/Controls expectations)

Requirements

• 10+ years of relevant experience in strategy, business development, management consulting, or payments/treasury product commercialization with a proven track record of building and running high performing teams
• Demonstrated ability to deliver measurable growth outcomes (pipeline → activation → scaled volume) in a complex, matrixed organization
• Strong capability translating client needs into product requirements and influencing roadmaps without direct engineering ownership
• Executive-level communication skills (crisp storytelling, metrics-driven updates, decision-oriented leadership)
• Strategic and hands-on operator: able to design strategy and run execution detail (cadence, artifacts, follow-ups)
• Strong cross-functional partnership and leadership skills: aligns stakeholders, resolves tradeoffs, drives delivery through ambiguity

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.