Responsibilities

• Marketing: Assist in the planning and development of marketing strategies aimed at increasing customer engagement, brand awareness, and conversion rates; Ensure consistency of brand messaging, voice, and visual identity across all marketing channels, including digital and print; Collaborate on the execution of brand marketing initiatives, including seasonal campaigns, product launches, and promotional events; Gather and organize vendor assets (e.g., images, copy, product specs) and distribute them to relevant departments for use in marketing materials; Support the facilitation and implementation of marketing strategies across multiple platforms, such as email, web, social media, and print; Work cross-functionally with Buying, Graphics, Programming, and other departments to maintain a marketing calendar, identify key products, and coordinate promotional efforts; Input and format marketing projects into project management software; ensure all details, deadlines, and dependencies are accurately documented; Monitor project progress by tracking tasks, following up with teams, and ensuring timely communication with Graphics and Programming; Schedule, coordinate, and lead monthly marketing meetings, including preparation of agendas, recaps, and key takeaways; Manage the creation and scheduling of mailers and oversee updates to the homepage or front page content to reflect current marketing priorities; Assist with administrative tasks as needed, including compiling reports, tracking campaign performance, and supporting general marketing operations.
• Web Content: Write original product descriptions that clearly and accurately communicate key features and benefits, align with brand voice and content guidelines, and reflect customer needs and expectations; Accurately obtain, research, and document technical product details, including measurements and specifications, ensuring consistency and clarity; Assist in creating and editing engaging website articles and written content that support the web content strategy, increase traffic, and enhance brand visibility; Support website merchandising by organizing products within category and portal page structures, maintaining accurate listings, updating images, and ensuring an optimal online presentation; Maintain ongoing product information, including categories, images, and display details, ensuring alignment with brand standards and user experience best practices; Coordinate and source images and graphics for use across the website and digital platforms, collaborating with relevant departments to ensure cohesive visual presentation; Edit written content and contribute constructive feedback during the creation of images, graphics, and videos to maintain content quality and alignment with brand standards; Participate in and adhere to workflow processes using platforms such as Asana and Microsoft Teams to manage tasks and meet project deadlines; Support the development and maintenance of online tools and customer-facing resources to improve usability and engagement; Consistently uphold content standards by ensuring all materials: Address the key information customers seek; Incorporate SEO best practices for visibility; Are engaging, clear, polished, and error-free; Reflect the appropriate brand voice and tone; Use formatting that enhances readability and user experience; Meet all project deadlines and workflow timelines.
• Product Knowledge: Develop and maintain a comprehensive understanding of products and brands to effectively communicate their functions, features, and benefits through written content and video presentations; Participate in vendor sell-in meetings and training sessions as needed to stay informed about new product launches and updates.
• Secondary Tasks: As assigned, participate in video production tasks for the website, including planning, scripting, and on-camera involvement; Racquet sports reviews, as assigned; As assigned, Support social media strategy execution by moderating comments, managing ambassador partnerships, coordinating posts, contributing creative ideas, and assisting with campaigns and initiatives.

Requirements

• Experience and interest in the sport of Padel is strongly desired.
• Ability to gather, analyze, and interpret data to support marketing strategy and performance optimization.
• Marketing experience is a plus.
• Ability to write clear, persuasive, customer-focused product and marketing copy.
• Strong understanding of grammar, spelling, punctuation, and formatting standards.
• Ability to adapt writing style to align with brand voice and target audience.
• Proficient in Microsoft Office Suite.
• Demonstrate ability to learn new software applications.
• Communicate clearly and professionally during conversations.
• Demonstrate active listening skills.

Preferred

• Marketing experience is a plus.

Benefits

• Health & Wellness – Medical, dental, and vision insurance*
• Life insurance*
• Short-term disability coverage*
• Time Off – Paid vacation*; Paid sick time
• Financial Benefits – 401(k) retirement plan; Profit-sharing program
• Employee discounts across all Sports Warehouse brands
• Complimentary access to our on-site fitness facility
• Career growth and development opportunities
• Employee appreciation events and team celebrations