Marketing & Resident Experience Specialist - The Lodges of East Lansing
East Lansing, MI (Unknown)
Posted 1 day ago
Job Description
Responsibilities
- Maximize revenue and drive occupancy through marketing efforts, exceptional customer service, and leasing execution.
- Execute the leasing process for prospective residents, including appointments, leads, tours, maintaining show rooms, and completing prospect and future resident follow-up.
- Give informative property tours to potential prospects onsite and create value by anticipating needs and addressing objectives to close the tour.
- Maintain accurate and current prospect traffic and leasing data in all required systems and platforms; complete administrative requirements for move-ins and move-outs to company standard.
- Assist with office administrative tasks, including package management.
- Coordinate the planning, preparation, and implementation of all lease up events (athletic events, housing fairs, orientations, open houses, etc.), renewal events, and resident programs.
- Execute the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy and revenue; this includes using traditional, digital, and social marketing mediums.
- Create and post engaging and visually appealing social media content for all approved company channels in accordance with company standards.
- Audit property websites and digital channels and listings for accuracy and expected visual standards.
- Produce and submit all required reporting to supervisor and support teams for approval to distribute as needed.
Requirements
- 2 years’ of experience in leasing, marketing, or sales
- Experience in reading, analyzing and interpreting general business correspondence and leasing documents.
- Experience writing routine reports and correspondence
Preferred
- Prior experience in the student housing industry preferred.
- Bachelor’s degree in marketing, business, or similar field preferred
- Social media experience preferred.
Benefits
- Dental
- Vision
- 401(k) with Employer Matching
- Medical & Dependent Care Flexible Spending Accounts (FSA)
- Life Insurance
- Sick Leave
- Paid Time Off
- Paid Pregnancy & Childbirth Leave
- Paid Paternity Leave
- Health Insurance
Blending our grassroots expertise, flexible approach and depth of resources, American Campus Communities delivers customized solutions to create the communities Where students love living.®You won’t find a team more passionate about what they do. To attract and retain exceptional talent, we have created a work environment that is motivating and rewarding, allowing our employees to rise as high as their ambition, and earning ACC accolades including Great Place to Work Certification, Forbes Most Trustworthy Companies, NAHB Development Firm of the Year, and Texas Monthly Best Companies to Work for in Texas. We love what we do, and it shows.From our humble beginning in 1993 with four employees and a single management contract, ACC has become the nation's largest developer, owner and manager of high-quality student housing communities. Housing more than 128,000 students on more than 90 university campuses across the nation, we’re dedicated to consistently providing every resident with an environment conducive to healthy living, personal growth, academic achievement and professional success.
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Marketing & Resident Experience Specialist - The Lodges of East Lansing
American Campus Communities · East Lansing, MI · Unknown









