Responsibilities

• As a Marketing Representative, In-House Pre-Arrival, you will play a key role in generating tour attendance and future business opportunities by engaging guests before their arrival and introducing them to the benefits of Hilton Grand Vacations ownership.
• In this phone-based marketing role, you will contact owners and guests prior to their resort stay, offer concierge-style services, answer questions, and invite qualified guests to attend a vacation ownership presentation.
• Success in this position requires strong communication skills, a customer-focused mindset, and the ability to consistently achieve performance goals in a fast-paced environment.

Benefits

• Day 1 health benefits eligibility, including medical, dental, and vision coverage
• Travel discounts and team member travel opportunities
• 401(k) with company match
• Paid vacation and paid sick time
• Tuition reimbursement programs
• Employee Stock Purchase Program
• Recognition programs and rewards
• Career development and advancement opportunities
• Employee Assistance Program supporting physical and mental well-being