Marketing Operations and MarTech Manager

Preston, Lancashire, UK (Unknown)

Salary Not AvailableSenior LevelFull time

Posted 2 weeks ago

Job Description

Responsibilities

Marketing Operations * Own and continuously improve the Marketing operating model. * Develop efficient workflows, campaign processes and governance procedures. * Support campaign delivery through effective planning, prioritisation and resource management. * Drive operational excellence across Marketing and its interfaces with Sales, Operations and other business functions.
CRM & HubSpot Leadership * Own the development and strategic roadmap for HubSpot. * Lead CRM architecture, segmentation, lifecycle management and lead processes. * Build and optimise automated customer, patient and referrer journeys. * Champion CRM adoption and best practice across the organisation.
Automation, AI & Marketing Technology * Develop and optimise the marketing technology stack. * Identify opportunities to automate repetitive processes and increase productivity. * Build Marketing's AI capability through implementation of intelligent workflows and agentic AI solutions. * Evaluate new technologies based on business value and scalability.
Data, Insight & Performance * Develop meaningful dashboards and reporting frameworks. * Improve marketing attribution and visibility of commercial performance. * Work with Commercial, Finance and Data teams to connect marketing activity to business outcomes. * Deliver actionable insights that support decision-making and investment.
Supplier & Budget Management * Manage agency and technology partners. * Own supplier relationships, contracts, renewals and performance reviews. * Support marketing budget management, forecasting and cost optimisation.

Requirements

Advanced hands-on HubSpot expertise.
Strong experience in CRM strategy, marketing automation and platform development.
Track record of designing and improving operational processes.
Experience with reporting, dashboards and performance analysis.
Managing marketing technologies, integrations and suppliers.
Exceptional stakeholder management and communication skills.

Benefits

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Sick pay

CHEC

CHEC is one of the UK’s leading providers of efficient, community-based healthcare, working in partnership with the NHS for over a decade. With over 30 hospitals and 90 community sites across England, we make specialist Ophthalmology, Gastroenterology, Dermatology, and ENT services more accessible in local communities. We offer patients greater choice, flexibility, and reduced waiting times, with an average referral to treatment time of less than four weeksNHS Ophthalmic treatments provided: •Cataract surgery •Eyelid surgery •YAG laser •Medical retina •Glaucoma management •Ocular hypertension monitoring •All non-specific general ophthalmology conditions NHS Gastroenterology treatments provided: •Consultant triage •Colonoscopy •Gastroenterology outpatient assessment •Gastroscopy •Flexi- sigmoidoscopy •Upper and lower gastrointestinal (GI) •Therapeutic treatments including simple biopsies, polyp removal (1cm max), haemorrhoid removal Locations To meet the growing demands of our patients and partners, we are consistently rolling out new hospitals throughout the country. Put simply, we want to ensure that we can provide as many patients as possible with the convenience of local care, along with short waiting times of 1-4 weeks. Please visit our website www.chec.uk for more information, or email engagagement@chec.uk.

Founded in 2012

Fulwood, England, GBR

522 employees (17 in marketing)

www.chec.uk

Marketing Team

Marketing Team Size

9 (2% of company)

Marketing Roles Posted (Last 30 Days)

Traffic Signals

Monthly Visitors

30.9K

Traffic Source Mix

62.4%

Direct

27.6%

Referral

Paid

3.3%

Headcount Trend

Current headcount: ~522

Links

www.chec.uk

X (Twitter)

Crunchbase

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