Marketing Operations Manager

USA (Remote)

$40/hr – $55/hrMid LevelContract

Posted 2 days ago

Job Summary

Own the marketing operations for multiple client accounts, driving hands-on execution, client-facing ownership, and creative direction while coordinating briefs, QA, and internal handoffs.

  • Manage the marketing calendar and lead client reviews with the founder
  • Execute campaigns and content in platforms like Klaviyo/Mailchimp and Squarespace/Shopify/WordPress
  • Write briefs and ensure asset quality before delivery

Job Description

Responsibilities

  • ~50% HANDS-ON BUILD You are in the platforms daily. Newsletters and SMS campaigns built from approved templates in Klaviyo or Mailchimp. Landing pages and site content structured in Squarespace, Shopify, or WordPress. Product and collection page optimization. Adapting and resizing existing creative within established template systems.
  • This is a working role, not an oversight role.
  • ~25% CLIENT OWNERSHIP You are the point of contact on your accounts. You own the marketing calendar, run working sessions with each client's operations people, and co-lead the monthly client review alongside the founder.
  • You absorb direction and feedback, translate it into a dated plan, and follow through.
  • ~25% CREATIVE DIRECTION, QA & INTERNAL COORDINATION You do not originate design—but you do direct it.
  • You write the brief that tells the creative lead what to build, for whom, against what objective, inside what brand constraints, and at what platform specs. Then you QA what comes back before it reaches a client or live campaign.
  • You hand off to the developer when something needs code, the advertising lead when something needs media, and the founder when something needs strategy.
  • Knowing where a request belongs—and briefing it well—is the core skill of this job.

Requirements

  • Six things. If you meet all six, apply—we will teach the rest.
  • 1. Multi-account execution experience Three or more years running marketing execution for several clients or brands simultaneously—agency side, in-house across multiple brands, or a serious freelance book.
  • 2. Hands-on platform fluency Real working depth in at least one major email platform (Klaviyo or Mailchimp strongly preferred) and at least one CMS (Squarespace, Shopify, or WordPress). You can show us something you personally built.
  • 3. Creative direction and QA You have briefed designers and been accountable for what came back. You know how to specify an asset and catch brand and platform-spec errors before they ship.
  • 4. Client-facing ownership You have run recurring meetings with business owners or marketing directors and been the person accountable for the answer—not the person taking notes.
  • 5. Native-level written English You will write client-facing emails and US consumer-facing copy daily. Idiom matters as much as grammar.
  • 6. Pacific time zone availability Pacific time needs to be your working day. You must be reachable across it and available for client meetings that can run until 3:00 or 4:00 PM PT. Dependable internet and a quiet space for video calls are required.

Preferred

  • GA4 and Search Console
  • Google Merchant Center
  • Figma, Canva, and Adobe Creative Suite
  • Google Ads and Meta reporting literacy
  • SEO and conversion optimization
  • Shopify ecosystem
  • Marketing automation and lifecycle/retention campaigns
  • Category familiarity in our client industries

Benefits

  • Flexible schedule
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i9media

5.0 Glassdoor

A Specialty Digital Agency, providing comprehensive and competitive marketing solutions, from branding and lead generation to community building and beyond, with clients and projects for BIC, T-Mobile, Budweiser, Rusty, Red Bull, FCS, Boardworks, Surftech, and others.

Founded in 2007
San Diego, California, USA
6 employees (4 in marketing)
1% recommend to a friend

Salaries

Posted range

$40/hr – $55/hr

Taken straight from the job posting.

See all i9media salaries

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Marketing Operations Manager

i9media · USA · Remote