Marketing Operations Manager

New York, USA (On-site)

$91K/yr – $113K/yrSenior Level7+ years expFull time

Posted 5 days ago

Job Summary

Own and scale a regional marketing function leading a multidisciplinary team to execute strategic campaigns across US, Canada, and EMEA, while optimizing ROI and coordinating with stakeholders.

  • Oversee strategy, team mentorship, and campaign execution
  • Drive regional adaptation, MDF management, and performance analytics

Job Description

Responsibilities

  • Team Leadership: Manage, mentor, and inspire a multidisciplinary marketing team, ensuring alignment and collaboration to execute strategic goals with tactical focus.
  • Strategic Planning: Develop and implement forward-thinking marketing strategies targeting ICPs and IPPs, reinforcing our brand position with a focus on US, Canada, and EMEA markets.
  • Regional Adaptation: Tailor strategies to address dynamics in each region (US, Canada, and EMEA) while maintaining global brand consistency.
  • MDF Management: Oversee the claiming and processing of Market Development Funds, ensuring compliance, timely submissions, and effective utilization to support marketing initiatives.
  • Audience-Centric Marketing: Design and execute directive marketing initiatives with a sharp focus on key audience segments, ensuring relevance and engagement across regions.
  • Campaign Management: Oversee end-to-end campaign execution, including leveraging analytics to drive performance optimization and measurable outcomes in regional markets.
  • Performance Tracking: Analyze complex data sets to evaluate marketing strategies, identify opportunities for improvement, and maximize ROI while providing clear, actionable reporting.
  • Stakeholder Collaboration: Build strong relationships with internal and external stakeholders across all regions, communicating strategies and insights with clarity and influence.
  • Other duties as assigned by Management

Requirements

  • Bachelor's degree in Marketing, Business, Analytics, or a related field; MBA is not required (or not stated as required)

Preferred

  • MBA is a plus

Benefits

  • Benefits: USA
  • Annual market comp evaluation
  • 85% employer paid medical plans (HDHP and PPO options)
  • Dental/Vision
  • PTO accrual starts day one
  • 100% 401k match on first 4%
  • Paid Parental Leave
  • 100% Employer paid life insurance, LTD, EAP, telehealth, Gym Pass
CallTower, Inc. logo

CallTower, Inc.

3.6 Glassdoor

Since 2002, CallTower has been at the forefront of transforming global communication, emerging as a leader in enterprise-class cloud communication, collaboration, and CX solutions. We empower businesses with cutting-edge technologies like Microsoft® Teams Operator Connect, Webex by Cisco®, Zoom Phone, and AI-driven contact center solutions, including Webex Contact Center, Five9, and Genesys. Our expertise in contact center solutions enhances CCaaS and CX capabilities, delivering personalized optimization, conversational AI, and advanced analytics to elevate customer experiences and accelerate digital transformation.Driven by innovation and a commitment to excellence, CallTower continues to redefine how businesses connect, collaborate, and thrive on a global scale.

Founded in 2002
South Jordan, Utah, USA
256 employees (14 in marketing)
1% recommend to a friend
1% CEO approval

Salaries

Posted range

$91K/yr – $113K/yr

Taken straight from the job posting.

See all CallTower, Inc. salaries

Marketing Team

Marketing Team Size
14 (5% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Last Raise
Private Equity

Funding History

  • Apr 2026
    Private Equity
  • Nov 2023
    Private Equity
  • Mar 2018
    Debt Financing

Traffic Signals

Monthly Visitors
26.8K
Monthly Google Ads Budget
$18.2K
Traffic Source Mix
Search
23.7%
Direct
63.8%
Referral
2.2%
Social
3.7%
Paid
1.8%

Headcount Trend

Current headcount: ~256

Recent News

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Marketing Operations Manager

CallTower, Inc. · New York, USA · On-site