Responsibilities

• manage marketing logic, segmentation and operational processes in a range of team-owned no-code tools (such as Segment, Amplitude and Iterable) to support our Marketing and broader customer communication goals.
• This is a role in a team with a broad and transformational remit - you will be key in shaping it.
• You will be breaking ground by streamlining campaign processes and embedding cutting-edge technologies in the core operations of marketing teams.
• Understanding and maintaining context on marketing and comms processes and goals. You’ll work with a range of technical and commercial colleagues - Developers, Analysts, Data Product Owners as well as Channel Marketers - to understand challenges and opportunities across your portfolio
• Managing and supporting marketing audience logic, workflows and marketing processes in a range of team-owned tools
• Solving process challenges and improving operational standards across marketing channels - helping teams get the right message, to the right customer, via the right channel, at the right time
• Owning the reliability and documentation of the processes you create and update
• Prioritising the right level of solution, owning change work and soliciting support from those around you
• Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day

Requirements

• Familiarity and a minimum of 18 months demonstrable experience working directly with platforms such as; Customer Data Platforms (CDPs), Marketing Automation, Web Tracking, or Email Service Providers (ESPs) - you should have solid experience and understanding of how data and logic support marketing goals and communication campaigns
• A technical and data savvy, solutions mindset with ambition to buildgreat marketing and comms processes
• A natural collaborator and ability to work through complexity to a solution, especially in data and platforms
• Comfortable moving fast with with new technologies, tools and in ‘greenfield’ areas requiring the forming of solutions and thinking - including the application of generative/agentic AI tools
• An understanding of website tag-management and web tracking is a bonus

Preferred

• Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.

Benefits

• Flexibility: We provide a benefit allowance you can tailor to your own life and family.
• Health: This includes private medical and dental, health assessments, and access to a digital GP.
• Wealth: We offer life assurance, share schemes, and financial coaching.
• Development: You get a dedicated annual learning allowance to help you level up.
• Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.
• We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.