Marketing Officer - Lending

San Antonio, TX (On-site)

Salary Not AvailableMid Level3+ years expFull time

Posted 2 months ago

Job Summary

Own end-to-end multi-channel marketing campaigns for lending products and membership growth, aligning with cross-functional partners and delivering data-driven optimization that improves ROI.

  • Campaign Strategy & Execution: Manage segmentation, positioning, launch, measurement, and optimization.
  • Cross-Functional Ownership: Align with Consumer Lending, Payments, Mortgage, and Business Solutions, coordinating internal and external partners.
  • Measurement & Insights: Track KPIs, analyze results, and translate data into actionable improvements.

Job Description

Responsibilities

  • Develop, execute, and optimize integrated marketing campaigns that support strategic goals for lending products and membership growth.
  • Partner with internal stakeholders (Consumer Lending, Payments, Mortgage, and Business Solutions) to align marketing strategies with organizational priorities.
  • Own end-to-end campaign strategy and execution, from audience segmentation and positioning to launch, measurement, and optimization.
  • Analyze campaign results, track key performance indicators (KPIs), and deliver actionable insights and reporting to improve future marketing efforts.
  • Own campaign performance metrics, including response rates, conversion rates, and ROI, and continuously optimize based on results.
  • Conduct market research and collaborate with the Marketing Analysis team to evaluate trends, competitive positioning, and campaign effectiveness.
  • Develop and optimize marketing messaging and content designed to drive engagement, conversions, and measurable campaign performance.
  • Manage multiple marketing projects simultaneously, ensuring deliverables are completed on time, within budget, and aligned with strategic objectives.
  • Collaborate with internal and external partners to execute campaigns efficiently, including vendors and channel partners.
  • Maintain clear and consistent communication with internal stakeholders throughout campaign development and execution.

Requirements

  • Bachelor’s degree in Marketing or a related field
  • A minimum of three (3) years of experience in marketing, with a strong focus on campaign development, execution, and performance analysis
  • Demonstrated experience managing multi-channel marketing campaigns, including audience segmentation, targeting, and messaging strategy
  • Proven ability to analyze campaign performance, interpret data, and make data-driven recommendations
  • Strong marketing content writing skills, with the ability to develop effective messaging across a variety of channels and audiences
  • Experience managing multiple projects simultaneously in a fast-paced, deadline-driven environment
  • Strong organizational and project management skills with attention to detail
  • Ability to collaborate cross-functionally and build effective working relationships with internal teams and external partners
  • Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook)
  • Valid Drivers License

Preferred

  • Bilingual (English/Spanish)
  • Experience with marketing analytics, CRM, or campaign platforms (e.g., Google Analytics, Salesforce, marketing automation tools)
Randolph-Brooks Federal Credit Union logo

Randolph-Brooks Federal Credit Union

3.9 Glassdoor

Randolph-Brooks Federal Credit Union is focused on helping members save time, save money and earn money. With more than 60 locations throughout Texas, RBFCU offers its members access to free and low-cost financial services, low-rate loans and convenient mobile applications. For more information on RBFCU, visit http://www.rbfcu.org. Looking for outstanding career opportunities in a dynamic work environment? Apply for a position with RBFCU today: rbfcu.org/applynow.Federally Insured by NCUA.

Founded in 1952
Galveston County, Texas, USA
1.5K employees (27 in marketing)
1% recommend to a friend
1% CEO approval

Marketing Team

Marketing Team Size
27 (2% of company)
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
2.3M
Monthly Google Ads Budget
$24.7K
Traffic Source Mix
Search
15.1%
Direct
74.3%
Referral
1.8%
Social
1.4%
Paid
2.4%

Headcount Trend

Current headcount: ~1.5K

Recent News

Randolph-Brooks Federal Credit Union logo

Marketing Officer - Lending

Randolph-Brooks Federal Credit Union · San Antonio, TX · On-site