Marketing Manager

Responsibilities

• Own all aspects of the marketing strategy and lead on its implementation, including content for the website, socials and print.
• Work closely with US marketing teams, representing the UK and EU side of the business.
• Track and analyse metrics to measure impact of initiatives and refine plans accordingly.
• Support events in showrooms with both promoting and organising to deliver exceptional client and stakeholder experiences.
• Develop and implement activities to enhance Visual Comfort’s brand visibility and reputation.
• Collaborate with the management team, sales team and wider Visual Comfort team to incorporate marketing needs into overall company planning and strategy.
• Work with the Ecommerce team to maintain and update the website, ensuring it aligns with brand standards and user needs.
• Leverage CRM and automation tools for audience segmentation and personalised communications.
• Proofread and check content for accuracy and ensure deadlines are met according to the campaign calendar.
• Lead and develop two direct reports (Marketing Assistant & Gallery Merchandising Assistant), setting clear objectives and fostering professional growth.

Requirements

• Strong B2B & B2C marketing experience, ideally within luxury, interiors, or related industries.
• Experience delivering trade shows that drive measurable outcomes, including visitor engagement strategy, lead generation, CRM capture processes, sales handover, and post-event nurture campaigns.
• Comfortable and confident with a mix of thinking, doing and stakeholder management; being responsible for strategy and delivery.
• Able to demonstrate high EQ, working with and advising colleagues including leadership, and our partners and stakeholders.
• A high agency colleague, capable of managing a varied workload without high levels of direction.
• Great with people and able to build strong relationships internally and externally.
• A project manager, able to combine creativity with execution and insight.
• Strong analytical skills and Google Analytics experience.
• A proven ability to manage budgets and collaborate on department leadership.
• Use of AI tools to support creativity / productivity / analysis.

Benefits

• 25 days holiday + bank holidays which increases with service (up to 30 days)
• A wide selection of tea, coffee and snacks
• A large employee discount on our Signature Collection products
• Health and wellbeing support via our 24/7 confidential Employee Assistance Programme
• 5% employer pension contribution as well as a salary sacrifice option
• Access to various retail discounts via the Perks at Work platform
• After passing probation:
• Enjoy a quarterly company and individual performance-based bonus
• Get an extra paid day off to celebrate your birthday!
• 3 Paid Personal Leave days per year for unexpected life events