Responsibilities

• The content calendar — Build and maintain the publishing calendar across all location handles, coordinating with the Director on campaign priorities and with the Content Producer on assets.
• The review and reputation program — Own response quality, turnaround time, and reporting across Google, Yelp, OpenTable, and Tripadvisor for every location.
• Listing accuracy brand-wide — Serve as the single point of accountability for hours, menus, photos, and details being correct everywhere a guest can find us.
• Email execution — Own the build-to-send process in Mailchimp, including scheduling, testing, and post-send reporting.
• Scheduling and publishing — Plan, schedule, and publish content across each location's handles, maintaining the content calendar.
• Community management — Monitor and engage with comments, messages, and tags in the brand voice; flag opportunities and issues to the Director.
• Review responses — Respond to all reviews across Google, Yelp, OpenTable, and Tripadvisor for every location in a way that reflects the brand positively.
• Escalation — Surface recurring service or operations themes to the Director and in the review reports.
• Listing accuracy — Maintain all directory listings — hours, menus, photos, and details — across all locations and concepts.
• Email production — Build and schedule emails in Mailchimp following email best practices, working in partnership with the Content Producer to design assets.

Requirements

• 2+ years in marketing, social media, or communications. Multi-location retail, restaurant, or hospitality experience strongly preferred.
• Bachelor's degree in Marketing, Communications, or a related field, or equivalent hands-on experience.
• Strong written communication and a demonstrated eye for brand consistency.
• Able to manage many parallel deadlines across multiple locations without losing accuracy.
• Comfortable working and adapting to a fast-moving operations environment.
• Portfolio or examples of social accounts, emails, or graphics you personally produced.
• Based on-site at our College Station corporate office; must live in or be relocating to the Bryan/College Station area.
• Regular travel to our Houston, Austin, and Waco locations, plus new locations as they open. Roughly 3 days per month.
• Occasional evening and weekend availability around events, shoots, holidays, and promotional launches.
• Valid driver's license and reliable transportation required.

Preferred

• Monday.com - organization-wide task management software.
• Sprout - experience maintaining a content calendar via this system.
• UTM tagging — Consistent campaign tracking hygiene.
• Adobe Premiere Pro, Lightroom, or CapCut — Light edits and social cutdowns.
• On-page and local SEO fundamentals — Titles, meta descriptions, headers, and local citations.
• Google Business Profile — Multi-location listing management, posts, photos, hours, and Q&A.
• Google Workspace — Sheets, Docs, and Drive for calendars, trackers, and asset organization.
• Review platforms — Google, Yelp, OpenTable, and Tripadvisor response tools.

Benefits

• Health, dental, and vision insurance
• Paid time off and paid holidays
• Dining discount at all locations in our portfolio