Responsibilities

• As a trusted Business Partner to senior stakeholders, you will take ownership of a portfolio of group claims, leading the strategic development and execution of marketing campaigns that drive claimant acquisition and support litigation objectives.
• You will work closely with legal teams who are committed to achieving justice and delivering meaningful change through their work.
• The role requires a balance of pace and precision — someone who can think quickly and creatively while ensuring all activity is robust, defensible and compliant with SRA regulations.
• You will also play a key role in developing and managing a high-performing team, embedding strong processes and continuously evolving our approach to group claims acquisition to improve efficiency, effectiveness, and outcomes.

Requirements

• Strong track record in acquisition or performance marketing, ideally within professional services or a regulated environment.
• Demonstrable experience managing marketing campaigns from concept to delivery in fast-paced environments.
• Excellent analytical capability, with the ability to use data to drive decisions and optimise performance.
• Hands-on experience with paid media channels, particularly paid social and paid search.
• Strong stakeholder management skills, with proven experience working with senior stakeholders.
• Experience managing and developing team members.
• Ability to communicate clearly, concisely, and confidently, both verbally and in writing.
• Experience using CRM, e-marketing platforms, and reporting tools.
• Strong organisational skills and ability to manage multiple concurrent priorities.
• High attention to detail, particularly in relation to compliance and quality assurance.
• Excellent copywriting skills, with the ability to adapt tone for different audiences.

Preferred

• Experience working within a law firm or regulated environment.
• Experience marketing group actions, campaigns, or large-scale acquisition programmes.
• Experience developing marketing plans for senior stakeholder approval.
• Experience managing external agencies and suppliers.
• Broad understanding of integrated marketing channels and applicant/user journey design.
• Passionate about access to justice and the role marketing can play in supporting meaningful change.
• Comfortable operating at pace, balancing responsiveness with rigour.
• Solutions-oriented, with a proactive and adaptable mindset.
• Commercially aware, with a focus on delivering measurable outcomes.
• Committed to continuous improvement and innovation.
• Strong collaborator with a team-first approach.

Benefits

• Hybrid working (typically 2-3 days from home for a full time worker)
• 29 days annual leave (excluding public holidays)
• Enhanced pension contributions
• Life assurance 4 x salary
• Healthcare cash plan
• Cycle to Work scheme
• Discounted gym membership
• Enhanced maternity & paternity pay
• Electric car scheme