Responsibilities

• lead the delivery of the company’s marketing, communications and engagement strategy . The Marketing Manager will be responsible for planning, coordinating and evaluating marketing activity that strengthens the organisation’s reputation, supports occupancy and partnerships, and ensures consistent and high-quality communication across all channels.
• This role combines strategic planning with hands-on delivery , overseeing brand development, digital presence, content creation, marketing CRM activity, and external reputation management.
• The Marketing Manager will ensure that marketing processes are organised, measurable and aligned with organisational priorities.
• They will manage the marketing function, including supporting and developing the Marketing Assistant, and will work closely with colleagues across the organisation including Referrals & Partnerships, Operations, and Leadership to ensure marketing activity supports service development, referrals and engagement.

Requirements

• Significant experience in marketing, communications, digital marketing or a related field.
• Experience developing and delivering marketing strategies, campaigns or communications plans.
• Strong content creation and storytelling skills across digital, social and written formats.
• Experience managing or overseeing social media channels such as Instagram and LinkedIn.
• Experience using design platforms such as Canva or similar tools to develop marketing assets.
• Experience using marketing CRM systems (such as Brevo, Mailchimp or similar) for communications and audience engagement.
• Ability to analyse marketing performance metrics and use insights to improve activity and engagement.

Preferred

Benefits

• 28 days annual leave, including Bank Holidays