Responsibilities

• Act as a liaison between the agency and the community regarding patient care
• Gives high priority to compassionate patient care and patient satisfaction.
• Ensures smooth transition from hospital to home setting.
• Visits patients prior to discharge to set reasonable expectations.
• Establishes a trusting relationship with patients and their care team.
• Establishes, maintains, and expands relationships with referral sources.
• Keeps detailed records of marketing activities and strategic initiatives.
• Identifies and resolves service issues with emphasis on patient and referral-source satisfaction.

Requirements

• High school Diploma/GED
• Minimum 2 years healthcare marketing experience (Home Health preferred).
• Training provided.
• Understands and adheres to all external accreditation review standards, applicable state, local and Federal laws and / or regulations including maintaining patient confidentiality through abiding by HIPAA laws/regulations.
• Understands and adheres to all company policies and procedures.
• Takes initiative to present ideas/suggestions to management regarding process improvement.
• Ability to work independently is a MUST.

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance