Responsibilities

• Determine and evaluate customers’ casino activity to provide corresponding incentives and has authorization to approve limited amount of allowance (rooms, food, beverage, events tickets, promo chips, free play, airfare or discounts).
• Maintain and develop property’s customer base to support increasing the customer development efforts.
• Manage customers’ reservations by using VIPR/AUTOCAB, OPERA & PATRON management systems.
• If authorized, grant limited amount of marker authorization limits to qualifying customers.
• Make critical business decisions regarding customer credit lines, allowances, and comps.
• Assist in managing customers to profitable levels.
• Work in conjunction with Casino Marketing, Marketing Executives and property personnel to assist and facilitate in-house casino customers.
• Attend special event functions when appropriate to promote marketing efforts and greet customers.
• May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.
• Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.

Requirements

• Bachelor's Degree required
• 3+ Years of Prior Relevant Experience required
• Must be able to communicate effectively in the language, Far East Marketing –Mandarin and/or Cantonese etc., Japan Marketing–Japanese, Latin America Marketing –Spanish and/or Portuguese etc., Korea Marketing –Korean, India Marketing –Gujarati, Gujarati, Urdu and/or Hindi etc., Europe/Middle East Marketing –French, Italian, Arabic, Farsi, German, and/or Turkish etc.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Health & Income Protection benefits (for eligible employees).
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Healthcare, financial, and time off benefits.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.